Solved deleted programme now screen not fully open

March 8, 2012 at 06:35:44
Specs: Windows XP

I removed a very large programme because it didn't seem to be related to anything I use ( I believe it might have contained all my digital camera photos which have also disappeared!!!) and since then my screen seems to be unable to occupy the full size of my monitor.
The side toolbar is only just accessible and there is a black bar on the left hand side where the screen should be.
I don't know how to correct this error.
Hope you can help.

See More: deleted programme now screen not fully open

Report •


✔ Best Answer
March 10, 2012 at 04:41:44

"the monitor screen and the size of print on it are at the moment still parts of my ongoing concern"

Your going OK red-jos, lets have another go at the screenshot. Thanks for the location details. We can always use the phone if these instructions are too hard.

1: Have nothing open on the screen other than what you want to show me. More than one screenshot is Ok if you feel it is needed.

2: Press > Print Screen.

3: Start > All Programs > Accessories > click on > Paint

4: Paint should now be open. Click on Edit & then Paste.

5: Click on > File
Save as...
Save as type, select JPEG etc.
I always save everything to the desktop, so I don't have to go looking for it. Later on, I move things to where I want them or delete them.



#1
March 8, 2012 at 14:19:42

Change screen resolution in Windows XP
http://help.artaro.eu/index.php/win...


Report •

#2
March 8, 2012 at 17:09:54

What was this very large program?

Always pop back and let us know the outcome - thanks


Report •

#3
March 8, 2012 at 19:17:58

You NEVER delete anything that you can un-install ! Doing that frequently causes problems.

If you DID delete anything, look in the Recycle Bin to see if it's listed there.
If it is, RIGHT click on what you want to restore and Restore it.


Report •

Related Solutions

#4
March 8, 2012 at 22:04:44

Tubesandwires: thanks for feedback.
My mistake in wording - I didn't delete the programme - I ununstalled it and unfortunately didn't record what it was! It may have been something to do with an NVidia programme, but I am not sure. I only know that it seemed inordinately large, somewhere around 880Mb, and I thought it was not a systems programme so I could get rid of it. I have a strong feeling that all my digital photos which have vanished, might have been stores on it.
Thanks for your help but I am afraid that it isn't in the recycle bin anyway because I emptied a whole lot of unnecessary files and folders from there yesterday, so nothing is left!

Report •

#5
March 8, 2012 at 22:08:54

Derek,
I don't know what the programme was that I uninstalled - not deleted, as I have just told tubesandwires, and so I think there is nothing I can do about it now.
As a friend of mine used to say, these are confusers, not computers!! and I know I shouldn't mess around with programmes about which I know nothing, but I thought it was very large and slowing down the computer, so I uninstalled it!
Thanks for asking, but I'm afraid I can't tell you!

Report •

#6
March 8, 2012 at 22:13:11

JohnW,
I did some of what the programme you gave a link to advised me to do - this is windows xp - and now everything has shrunk and moved slightly to the left, so that the right tool bar is showing completely, but the black band on the left is now on the right!
The rest of the instructions I think I was too dumb to understand, but thanks for your help - I just don't know now how to increase the size of the icons and the font, but I can live with that as long as the right-hand side tool bar is fully visible.
Thanks very much for your help.

Report •

#7
March 8, 2012 at 22:24:54

red-jos, take a photo or screenshot of your desktop & upload it to a site of your choice. Thanks.

Report •

#8
March 8, 2012 at 22:53:10

Johnw,
I am not sure I understand what you are telling me about the photo or screenshot - and where I would be uploading it to. Sorry if I am a bit vague, but I didn't understand the reason for this response.
What would then happen?

Report •

#9
March 8, 2012 at 23:01:37

red-jos, I want to see the screen of your computer of what you are trying to describe.

Creating and Uploading Screenshots
http://whirlpool.net.au/wiki/?tag=c...


Report •

#10
March 8, 2012 at 23:34:54

Johnw,
Have tried but it doesn't seem to work, so no screenshot, I'm afraid

Report •

#11
March 8, 2012 at 23:38:09

red-jos, you are not doing it right, what country do you live in?

Report •

#12
March 9, 2012 at 05:52:33

Do you know the name or number of any of the lost photos? If so, do a search for one of them. Usually photo programs (if that's what it was) only keep thumbnails which link to photo files that are actually held in "My Pictures" or elsewhere.

Always pop back and let us know the outcome - thanks


Report •

#13
March 9, 2012 at 06:37:12

The photos were in a program called Ulead which was downloaded when I installed my small digital camera program onto my computer about 3 or 4 years ago.. The photos were all numbered IMAG0001.jpg upwards to about IMAG0300.jpg and I have searched in stored documents and everywhere else I could think of including my external hard disc drive, but no luck. There is only one of them, somewhere around 251 and the only reason it is there is because I used it on one of my web pages. I have spent the last few hours searching, but haven't found anything which would give me a lead as to where they could be stored. Gone but not forgotten!!! They are not in "My Pictures" - I have gone back there a few times but to no avail! I think they were all thumbnails except those that I used elsewhere in web pages.

Report •

#14
March 9, 2012 at 06:43:06

Johnw,
I live in Australia but I don't think that makes any difference! I still can't do the screenshot because I did what I was told to do but when I try to click on anywhere on the screen, nothing happens!
Anyway, I am sure I am not doing it right. I probably don't understand well enough what I should be doing!

Report •

#15
March 9, 2012 at 07:42:27

In order to help you with your display problem, you need to tell these things..

If this is a desktop computer, tell us the make and model of the monitor you're using - the specfic model number is probably on the back of it, printed directly on it, or on a stuck on label

Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.


The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

If it's a Dell computer...
Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.

If it's a HP or Compaq computer.....
Go here:
http://partsurfer.hp.com/search.aspx
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.

If it's a Lenovo computer
Find your specific Product number and tell us what it is:

Finding my product number
http://support.lenovo.com/en_US/Fin...


If it's an Acer laptop or netbook
Where is the model number located on my notebook or netbook?
http://acer.custhelp.com/app/answer...

Where is the serial number located on my notebook or netbook? (part two)
http://acer.custhelp.com/app/answer...

If it's an Acer desktop computer
Where is the model number located on my desktop?
http://acer.custhelp.com/app/answer...

Where is the serial number located on my desktop? (part two)
http://acer.custhelp.com/app/answer...

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.
..........


"...it isn't in the recycle bin anyway because I emptied a whole lot of unnecessary files and folders from there yesterday, so nothing is left!"

There's a possibility you deleted your camera pictures when you did that.

When you delete a file in Windows it's NOT 100% gone, at least it isn't when it's first been deleted.

When a file has been deleted in Windows, the first character in the file is flagged with a character that indicates to the operating system that the space the file occupied is available for new data - all the rest of the file is still there, until other data has been written over the space the file occupied.
If you use an un-delete program of some kind, you can recover any file whose space it occupied has not been over written yet.

However, Windows is constantly randomly over-writing such flagged drive space, even if you haven't added new data yourself. It makes temporary files every time you run Windows, many of those are deleted when you have Restarted Windows before Windows has loaded again, and the page file (swap file) data Windows uses is constantly changing and and that file is often changing it's size - that may overwrite the drive space a file was on. The less free space on the partition Windows itself was installed on, the more likely the drive space of the file you want to recover on that same partition has been overwritten by Windows.
The longer you wait after having deleted a file, the less chance you have of successfully un-deleting it.

E.g. you could get an un-delete program designed to un-delete digital pictures, and have it concentrate on ones that are *.jpg files you made with the camera.

"The photos were all numbered IMAG0001.jpg upwards to about IMAG0300.jpg "

You may or may not have gotten that right. If you still have that camera, if it has a memory card, or even if you don't have that camera but you still have one or more memory cards that were in it, the default file names of the files made by the camera will have the same first part of the file name as the ones you have deleted. E.g. IMAG*.jpg , where * = "wild card" - anything.


" ....I thought it was very large and slowing down the computer, so I uninstalled it!"

Programs that are not running CANNOT slow down Windows !

The amount of drive space a program, or any data, takes up has NO EFFECT on the performance of Windows, other than
- if the partition Windows itself was installed on has less than about 10% free space left, Window will run slower than it otherwise would - the less free space left below about 10% , the slower Windows will run.
- things programs do that examine more data , such as anti-malware scans, searches, de-fragmentation, will take longer to finish if there is more data, proportional to the amount of data.


Report •

#16
March 9, 2012 at 10:26:48

I find this very weird indeed. No program that I know of (or could envisage) would delete your photo files because you uninstalled it. A program like that wouldn't last long in the field once people found out it did that. I've used Ulead products in the past and they certainly don't do so.

I don't know what happened to your photos but I feel certain uninstalling the program would have only deleted thumbnails and links.

Before all this happened "where were your actual photo files stored", the jpg's themselves I mean - not pictures shown within some program's interface?

In the search box type *.jpg (asterisk dot jpg) and stacks of pictures should be found. See if yours are amongst them - they might have got moved somehow. Are you quite sure they were not IMG or IMG_ rather than IMAG?

One more thing, go to Control Panel > Folder Options > View and uncheck "Hide extensions for known file types". Leave it that way.

Always pop back and let us know the outcome - thanks


Report •

#17
March 9, 2012 at 11:44:22

I can certainly see how his camera pictures could have been deleted.

When you install programs, in most if not all cases, any files you save in them are stored in your own users's account by default, unless you deliberately choose another location to save them to, even if the program itself was installed on another hard drive partition other than the one Windows is running from.

E.g. for his camera programs, they may save his camera pictures in My Documents - My Pictures by default, in his account.
(C:\Documents and Settings\(his user name)\My Documents\My Pictures)

If he un-installed the software for his camera, he may have been prompted as to whether he wanted to remove his personal files, or similar, too - if he answered yes to that, his camera pictures could have been deleted too.


Report •

#18
March 9, 2012 at 15:03:39

Sure "C:\Documents and Settings\<user name>\My Documents\My Pictures" is of-course the full path for that particular account. Wherever "My Pictures" appears on the system it is effectively a shortcut to that final location.

I've certainly run into situations where if you ask to delete a picture within a program's own interface it will ask you if you want to delete the actual file too. I've not seen this happen when uninstalling a complete program. If that is other people's experience then I must accept the existence of what I consider to be dubious programming.

In recent years I have avoided most of these programs altogether and simply copy pictures straight off the camera (or its card) onto the HD. Part of the reason is because such programs have a knack of inventing their own file numbering system, which I generally regard as pointless and confusing. If I want to edit I've usually found far better freebies around, such as GIMP.

I still think the suggested search (#16) is worthwhile because we need to be 100% certain that the pictures are not still lurking around somewhere.

Always pop back and let us know the outcome - thanks


Report •

#19
March 9, 2012 at 16:02:30

"I live in Australia"

red-jos, so do I, what State & city are you?

The screenshot side of things we can sort out on the phone in a few minutes.


Report •

#20
March 9, 2012 at 19:35:57

I haven't used the programs that come with digital cameras much, but when I have the software came with a Canon camera, I only installed one or two of them, and it / they didn't alter the file names. I don't recall having un-installed the programs.

However, some programs DO ask you if you want to remove your personal files or similar while un-installing them.

You usually if not always can't access the card when it's in the camera unless you've installed at least one program for it.
I've more often used a card reader with their cards too.

"I still think the suggested search (#16) is worthwhile because we need to be 100% certain that the pictures are not still lurking around somewhere."

I agree. The camera pictures may still be there but not where he expected them to be.


Report •

#21
March 10, 2012 at 04:08:52

Johnw, Derek, Tubesandwires,
I appreciate very much the fact that you are all trying to help me solve my problems, but to date, having tried many of the solutions you have suggested I have not succeeded.
As far as the photos are concerned, I don't know whether I clicked on something on the Ulead program when looking at the pictures there - all thumbnails as far as I know - and I deleted them by accident. I have looked under IMAG0001 onwards, I have looked at *.jpg, I have looked at *IMAG*.jpg, and found two under IMAG which belong to the digital camera - a Traveler bought from ALDI supermarket some years ago to see if I could take to digital after being attached to the old-fashioned 35m films.
The search under *,jpg showed 102 294 jpg files!!! of which a huge number are duplicate, triplicate, you name it - there are multiple copies there.
The only relevant ones to what I have lost are those I converted for use on our web pages, some few dozen of them - that is all!
As for all the rest of my problems, my monitor is a flatscreen LG called FLATRON L1718S and I have had it for a few years.
Also, to Johnw, I live in Preston in Melbourne in Victoria.
I have looked in My Pictures, I have looked in my old computer where I thought these may have been stored, but couldn't find them there, and think they must be gone forever!!
I suppose as I am 85 it won't matter much. When I am gone, no one will bother about the phots, but in the mean time it would have been good to be able to use them on web pages or wherever else I may have wanted them!
So that's the story so far, and than you all for your offers of assistance. I will still try and get things right - the monitor screen and the size of print on it are at the moment still parts of my ongoing concern.
Hope this hasn't bored you all!

Report •

#22
March 10, 2012 at 04:41:44
✔ Best Answer

"the monitor screen and the size of print on it are at the moment still parts of my ongoing concern"

Your going OK red-jos, lets have another go at the screenshot. Thanks for the location details. We can always use the phone if these instructions are too hard.

1: Have nothing open on the screen other than what you want to show me. More than one screenshot is Ok if you feel it is needed.

2: Press > Print Screen.

3: Start > All Programs > Accessories > click on > Paint

4: Paint should now be open. Click on Edit & then Paste.

5: Click on > File
Save as...
Save as type, select JPEG etc.
I always save everything to the desktop, so I don't have to go looking for it. Later on, I move things to where I want them or delete them.


Report •

#23
March 10, 2012 at 05:34:19

Johnw,

I didn't know how to send this to you to put it in this "Post Reply" area, so I put it in my blog and hope you will get "the picture" in a manner of speaking!!

(link removed)

I followed you latest instructions and they worked very well.
Thanks again.


Report •

#24
March 10, 2012 at 06:22:23

Looks good red-jos, shall deal with that tomorrow.

In the meantime, it may be best if you click on > Edit in your last post & remove your link.


Report •

#25
March 10, 2012 at 06:31:23

"I didn't know how to send this to you to put it in this "Post Reply" area"
That is what I referred to earlier, by uploading to a site of your choice.
Also covered that in the > Creating and Uploading Screenshots < link.

Here is your screenshot uploaded to a free site.

http://i43.tinypic.com/autb2x.jpg



Report •

#26
March 15, 2012 at 07:18:06

Having solved the screen problem, it looks as if the lost photos will never be found. I have done everything that you have all suggested but somewhere, buried in the depths of this mysterious system, lie some 300 photos from the digital camera which I must have deleted by some stupid action.
Thank you all very much for your suggestions, and I will return with my next problems when they present themselves - no doubt very soon!

Report •

#27
March 15, 2012 at 12:07:44

Obviously, if you have searched the entire partition or partitions for *.jpg or *.jpeg files, whichever applies, with My Computer or Windows Explorer, and there are NO files listed that have the first part of a file name you have CONFIRMED the camera pictures have (IMAG*.jpg or IMAG*.jpeg ??) then they are NOT findable because they've been DELETED.

(If a large number of files are found and they're in random order, click on Name at the top of the Name column to sort them alphabetically.)

See Repsonse 15 - you may still be able to recover SOME of them.


Report •


Ask Question