|Trying to help someone out and they seem to have a problem while their printer is connected with their startup going thru BIOS and then going to a blank screen with a cursor for like 5 + minutes and then it goes thru the Windows bootup. |
NOW while troubleshooting if you pull the USB cable from the tower while the computer is stuck on the blank screen after a restart, it will immediately start the bootup. SO in my estimation it has to be something with the printer.
The printer is also a Dell and the model is the DELL 948. Any help is definitely appreciated. Thank you.