Default Monitor

January 7, 2009 at 15:44:40
Specs: Windows XP, Intel/Unsure
My parents have your basic dell computer that's around two or three years old. It has XP and recently I've had to reinstall XP onto the computer for them. After reinstalling it however, the display will not go above 640 x 480 and is set on "Default Monitor". I've tried to install the drivers for the monitor but it won't allow me to click properties. When googling the problem, I saw that many people suggested going to device manager and removing the default monitor manually, but there is no monitor tab at all on the device manager list. I'm at a loss, so any help would be much appreciated!

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#1
January 7, 2009 at 15:55:40
You need to install the drivers from Dell for the onboard video, or for the video card if it has one. By the way, why did you have to reinstall XP ?

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#2
January 7, 2009 at 17:24:12
Go to Dell's Support site, and enter the Service Tag of the machine. Then, download the chipset drivers for XP. Install those first. Download the video drivers, and any others you need. If after installing the chipset and drivers and rebooting you still don't have the option to change the resolution, install the Video drivers.

If you have the Dell Resource CD that came with the computer, all the drivers are on there, and you don't need to download anything.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#3
January 7, 2009 at 17:36:07
Actually that would be the chipset drivers for the Dell motherboard, not XP.

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Related Solutions

#4
January 7, 2009 at 17:38:32
Well, to be completely precise, it's the chipset drivers for the Dell motherboard and for XP.

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#5
January 8, 2009 at 08:38:46
Once he selects the OS he's running, then he'll see the appropriate drivers. wataclassic, did you download the drivers?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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