Deep Seeded Problem with DNS / IE?

Dell / Xps 710 ( i think )
May 5, 2009 at 08:24:55
Specs: Windows XP
Hello everyone.

I have a major problem with my internet
connectivity. IE crashes on launch, ( I've
installed new versions of 7 and 8 ), my FTP
socket doesn't work, and when I try to access
a page with Chrome, is says "Resolving
Proxy" then "Connecting," then it eventually
resolves to the "Cannot load page."

Also, windows updates fail to get installed (
The little update notification next to the "Shut
Down" button is a permanent fixture )

Normal folder navigation access to network
drives fail and I am not able to connect to
network resources through programs like SVN.
The only way to reach a network resource is to
type the IP in the navigation bar ( like
\\10.1.1.1 ).

The strangest part is that my AIM and Outlook
programs work fine.

I have done a number of things to try and
repair this problem. Ipconfig/flushdns, re-
creating my network connections, reinstalling
IE, running the WinsockFix tool or whatever
it's called, looking through the options on the
services, etc. I tried doing a Windows repair on
boot with the OS cd, but it just terminates to a
DOS prompt, like it expects me to do the
repair myself through the command line.

Reformatting is not really an option. Any help
would be much appreciated.

Thanks,



See More: Deep Seeded Problem with DNS / IE?

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#1
May 5, 2009 at 09:20:53
malware/spyware/virus infection
firewall misconfiguration
misconfigured spyware checker program
disk corruption [run chkdsk /r]
bad hosts file

"I tried doing a Windows repair on
boot with the OS cd, but it just terminates to a
DOS prompt, like it expects me to do the
repair myself through the command line."

That is not repair but recovery console. To get to do a repair install you have to choose install. When presented with the choice of repair existing or new install choose repair existing.


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#2
May 5, 2009 at 14:20:15
Time for a clean install.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#3
May 5, 2009 at 19:38:46
Thanks Wanderer,

Good info, I didn't think to do a checkdisk, and hopefully I will
have better luck with the OS disk now that I know how to do
the repair properly.

I'll keep you guys posted.


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Related Solutions

#4
May 6, 2009 at 14:44:23
Well, the checkdisk was clean.

However, after doing the xp repair, ie 6
worked and could view pages. Then I
installed sp3 and ie 7, and now aim and
outlook stopped working and none of my
browsers connect. ???

Pinging google.com results in one time out
and 3 "destination host unreachable."
microsoft.com pinged out 4 times.

Any ideas?


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#5
May 6, 2009 at 15:59:10
disable the windows firewall and see if you get different results.


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#6
May 6, 2009 at 16:44:24
Same results. :-(

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#7
May 6, 2009 at 17:40:02
please post the results of a ipconfig /all

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#8
May 7, 2009 at 09:28:58
Windows IP Configuration

Host Name . . . . . . . . . . . . : Cheeseeeee
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-IS-AS-EC-RE-T!
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.1.113
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.1.1
DHCP Server . . . . . . . . . . . : 10.0.1.1
DNS Servers . . . . . . . . . . . : XX.XXX.1.196
XX.XXX.7.196
Primary WINS Server . . . . . . . : XX.XXX.1.196
Lease Obtained. . . . . . . . . . : Thursday, May 07, 2009 9:16:37 AM
Lease Expires . . . . . . . . . . : Friday, May 08, 2009 9:16:37 AM

The 3 DNS fields directly above share the same numbers at XX.XXX.


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#9
May 7, 2009 at 13:00:23
Since you don't provide the dns ips I can not test to see if they are valid.

It would appear that you are bridged to your isps network since both dns and wins are the same server.

There is no reason for a wins server since that is only for netbios and netbios isn't a internet protocol.

Your ISP should know that. Have you talked to them?

Can you ping the listed dns servers?
Can you do a nslookup google.com?


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#10
May 7, 2009 at 14:43:33
Sorry, the numbers are 65.106.1.196 and 65.106.7.196. They should be valid though, there are other people on my network who connect to the same one. The pinging of the servers and the nslookup all fail.

A buddy of mine said that if the DNS and WINS are the same that my computer had been "owned."

Sounds like bad news.


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#11
May 7, 2009 at 16:33:57
Don't know what your friend means by "owned".
Not uncommon to have a MS server providing both dns and wins. It is uncommon for a ISP to be giving you wins entries though.

You are set to dhcp so those dns and ip numbers are coming from your isp

You don't have a router do you? It does not appear from the ips that you do but are getting your ip/dns assignment from your internet service provider [ISP]

Those dns ips ping fine so they are at least valid. Whether they are dns servers... you would need to talk to your isp.

I would give them a call and confirm the ips you are getting are valid. Can others on your network with the same settings all connect/nslookup just fine?

How about posting a ipconfig /all from a working pc on the same network for comparison?


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