|Is it CD or DVD.|
If it's DVD, your might need to use DVD+R or DVD-R, depending on your DVD burner.
The current DVD burner mostly supports both, +R and -R.
So if your burner is an old one or a very cheap one, your might have to check for that.
Btw: How did you try to open up the drive with the empty CD in it?
Are you using a burning software for it, or simply doubleclick on the drive?
A simply doubleclick on that drive will just give you an error message, because there is no TOC (table of contents) on the empty CD.
Please send a reply, if you solved the problem !!!