Cursor turns to hourglass

February 10, 2009 at 15:21:09
Specs: Microsoft Windows XP Professional, 1.665 GHz / 223 MB
The cursor turns to an hourglass when passed over the taskbar. I cannot use the Start button. The windows logo key produces nothing. And a "windows explorer has encountered a problem and needs to close" box is on the screen constantly. I cannot remove it. Any ideas?

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#1
February 10, 2009 at 15:27:28
Start, run, type eventvwr.msc press enter.
Look for error messages.

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#2
February 10, 2009 at 16:29:13
I can't use the Start tab.
Cursor turns to hourglass and is ineffective.

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#3
February 10, 2009 at 17:09:01
You can get the run box from the task manager under file. Crtl Alt Del choose task manager.

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Related Solutions

#4
February 10, 2009 at 17:26:20
The event viewer tells me I have 2114 events under System Error Records and 1031 events under Application Error Records.
I do not know what in the world that means!

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#5
February 10, 2009 at 17:36:28
My guess would be something amiss with your hard drive. Boot your cd with the xp install cd and go to the recovery console and run the command chkdsk /f /r at the command prompt. If you know the manufactuer of the hard drive, visit their website from another pc where you can download and burn a cd of their diagnostic software. I would also suggest booting into safe mode and see if you have the hourglass issue there, first.

Silence is golden but duct tape is silver


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#6
February 10, 2009 at 19:36:51
In the event viewer, you're really concerned with errors marked in red. Search them on Google.

Safe mode is a good idea and you can stop a lot of things from loading into memory under the startup tab in msconfig. Run msconfig from the same run box in the task manager. Uncheck what you don't need to load, click apply, reboot, click ok and don't return to normal startup.


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#7
February 11, 2009 at 15:43:09
YEEAAAAH!!!
From the safe mode, I restored to a checkpoint, and restart yielded a cursor that works anywhere on the keyboard, and the blasted windows explorer box (telling me it encountered an error and needs to shut down) is finally gone!! I will now address the event viewer errors on Google as suggested.
Thank you very much!!

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#8
February 11, 2009 at 16:34:25
If you are certain your system is OK now I suggest you purge your restore points. Whatever was causing the problem is probably part of a saved restore point. On of the ones between the one you used and today.

Temporarily disabling system restore and immediately enabling will purge all the saved points. Then immediately create one so you have at least the one good fall back point.


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#9
February 11, 2009 at 17:34:02
Thank you for the tip. I turned system restore off and then on again. Then I went back and created a new restore point as you suggested. I am very pleased with the help I've received on this website!!

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