Critical Stop

System manufacturer / Product name
June 16, 2009 at 19:00:43
Specs: Microsoft Windows XP Home Edition, 2.205 GHz / 1535 MB
When I try to install a certain application, all I receive is the Critical Stop sound. Nothing is logged in Event Viewer or Drwatson. I disabled all firewalls, malware, adware, and antivirus applications prior.
How can I force Critical Stop to tell me something useful so I may try to troubleshoot the problem?

See More: Critical Stop

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#1
June 17, 2009 at 06:47:00
What application are you trying to install? Are you logged in with Admin privileges?

LIR


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#2
June 17, 2009 at 08:05:08
Yes, I am the administrator on this home computer. I have not had difficulties installing other applications. It is pal_install_r1261.exe that gives the Critical Stop sound.

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#3
June 19, 2009 at 06:53:20
Perhaps the setup file is corrupt.

LIR


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Related Solutions

#4
June 19, 2009 at 07:49:29
I don't think the setup file is corrupt. I've talked extensively with the Paltalk technical people. They are certain the problem lies in my personal computer. I suspect the problem was created by one of Microsoft's updates, but Critical Stop doesn't help me.

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#5
June 19, 2009 at 08:39:46
right click on you’re my Computer Icon
you want to select properties
click on the Advanced tab.
Startup and Recovery” section
the “System Failure” section. Under this section you should be able to see a Check Box that says “Automatically Restart”. Un-check that box and click on OK. Close out the properties Window as well. You should now be able to read your BSODs when you get them.

"Don't hit at all if you can help it; don't hit a man if you can possibly avoid it; but if you do hit him, put him to sleep."
Theodore Roosevelt New York City, February 17, 1899


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#6
June 19, 2009 at 09:13:55
Thanks for the advice, but my "Automatically Restart" box has always been unchecked.

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#7
June 19, 2009 at 10:23:08
This is from another post on this site, forgot which one, but this might help you

http://aumha.org/a/stop.htm
TROUBLESHOOTING WINDOWS STOP MESSAGES

"Don't hit at all if you can help it; don't hit a man if you can possibly avoid it; but if you do hit him, put him to sleep."
Theodore Roosevelt New York City, February 17, 1899


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#8
June 19, 2009 at 17:15:43
Thank you, but the information in the link is about written messages. I receive only the Critical Stop sound. I cannot find where anything is written.

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#9
June 19, 2009 at 18:20:54
SO lets get this right.

You hear the stop error but it is never displayed.

Does the software log the install? You should be able to see where it errors out in the log.
If it does not log the install automaticly I would this the installer would have some sort of / command to force it to log.

Without knowing where its crashing out its hard to repair the issue.

I would start by resettng the registry and file permissions.

Check here for an easy way to do this:

http://www.winhelponline.com/blog/r...


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#10
June 20, 2009 at 12:02:04
1. Yes, I hear the Critical Stop error, but nothing is displayed or logged in Event Viewer or drwatson.
2. Does the software log the install? Where exactly would I look to find that?
3. I reset the registry and file permissions by running reset.cmd, but nothing changed regarding the symptom. Did I fail to do something after running this program?

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