Hey all i know this site has been extremely helpful in my past issues so i was thinking of posting again for some help. i work in IT support and 2 weeks ago we suddenly had a MASS of laptops that came in with the terrible windows loop.The issue with our work laptop is that they are protected by Pointsec which encrypts all data.with just a plain windows installation we could do a repair and sort the problem out but Pointsec doesnt allow for the c drive to be accessed for repair. the main issue is that the pc will go through pointsec fine and the windows bar will run across the screen for around 6-10 seconds. Then a millisecond BSOD flashes and the machine restarts back to pointsec for username and password. Weve done full virus scans in safe mode and detected nothing.ive tried registry tweaks and google dozens of sites with tips and tricks. its around 60 machines in 2 weeks now that have had the problem.all what weve been doing is back the data up in safe mode and do a clean install of windows. ANY SUGGESTIONS or is it possible for me to trace exactly why the machines are crashing. They are mainly Dell D620's and D630's and obviously with my companys profile there is tons of nonsense software etc that is on it. weve just given up at work and the place is becoming a madhouse any help guys? Matt

Right click My Computer, Properties, Advanced tab, Settings button (Starup and Recovery), uncheck Automatically Restart. Now you should get an error message when it happens again. ------------------ Find a list of STOP MESSAGES(BSOD) here: http://aumha.org/win5/kbestop.htm

thanks man but while i was googling that was one of the options i tried....it didnt even help. the blue screen still flashed SO quickly i had no chance :|

TRY Go into Event Viewer then right click each catagory (System, Security, and Application), then click "Clear all events". When Prompted to Save, do not save. Then you will have fewer Events to check when problem happens. http://support.microsoft.com/defaul... HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

Matt, All boot encryption software are inherently based on rootkit technology. What I mean is that all boot encryption softwares control the sector 0 to 63 with their proprietary boot record. However, since you are not able to access the OS boot record (starting at sector 64) as evident by crashing BSOD, it may be corrupted (boot.ini or ntoskrnl or hal). Since you cannot remain in the Pointsec's boot environment long enough -- as it passes the boot parameters i.e. OS's MBR location (and thus boot process) you see repeat boot. Talk with CheckPoint Software Technologies, maker of Pointsec, to see if they can help. You may want to ask them if you can increase the time of transfer of boot record from 0 second to say 10 minutes, you could then -- arguably -- access the OS's boot record and correct it, or boot into Linux environment using Ubuntu type live CD. Please post your experience on this board.

IMO your best option is to follow effient suggestion. BTW Check Point is not the original maker of Pointsec - they acquired the company that created it back in 2006. For anyone who cares Check Point Software Technologies is an Israel-based entity that also acquired Zone Labs - the creator of Zone Alarm, and several other software entities. i_Xp/VistaUser

yeah i hear you guys out 100% its been escalated to that level by my manager but its just extremely sad we cant find out what EXACTLY is causing it.its out of control