Crashes During Installation

Fujitsu Lifebook a1120 notebook
September 22, 2009 at 11:44:04
Specs: Windows XP
Hi,

The Lifebook had Vista Home, I formatted the hard drive and tried to install xp pro (oem version), when windows finishes loading all the drivers it goes to the startup and it stops with a message ‘A problem has been detected and it’s been shut down by windows to prevent damage to your computer’. This does not make sense to me; I even wiped the drive clean. You don’t want to know what tech support said to me. Any suggestions?


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#1
September 22, 2009 at 11:46:20
in the BSOD there are error codes in the lower part of the screen

we`ll need them so as to determine what`s the problem

POST back with them

our patience is big


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#2
September 22, 2009 at 12:41:43
The Stop Code '0x0000007b' (0xfffffadf91e323c0, 0xffffffffc0000034) the others are all zeros.

Thank you.


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#3
September 22, 2009 at 22:31:11
sorry for delay

while booting from the cd, you`ll see a messsage " Press F6 to install SCSI and RAID drivers " --- Press F6 then

if you recently added new hardware, remove it

our patience is big


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#4
September 23, 2009 at 08:02:59
Hi,

Thank you for your reply. This is a note book and does not have a SCSI or a raid device. I did look for the hard drive controller drivers on Fujitsu's web site, but I did not find any. I do computers and networks for a living and I thought that maybe someone would have run into this problem before. When I spoke to their technical support I was told that this note book was built for Vista (shocking to me) and no guarantee it would work with any other operating system (I’ll never recommend their products).
Thank you again.


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