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CPU utilization pegs at 100%

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Name: Badboy
Date: April 25, 2005 at 11:33:06 Pacific
OS: WIN XP Home
CPU/Ram: Athlon64 3200+/1024MB PC3
Comment:

I recently read a post about CPU utilization pegging at 100% due to a TrendMicro virus pattern update.

I’ve had problems with my CPU utilization pegging at 100% since I built the computer a few months ago. It seemed to first have occurred when installed Adobe Reader 7.0. I’ve also noticed it to occur when I try to print from Photoshop 6.0

I use TrendMicro antivirus.

Has anyone else noticed this behavior?



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Response Number 1
Name: XpUser
Date: April 25, 2005 at 12:10:58 Pacific
Reply:

Badboy -

You're not the only one - read this

Trend Micro customers suffer weekend mayhem

i_XpUser


0

Response Number 2
Name: Oil_Tan
Date: April 25, 2005 at 13:47:02 Pacific
Reply:

From my in box

Urgent Notification - Trend Micro Pattern File 2.594.00 Causes High CPU Utilization

On April 22, 2005 at approximately 3:30 pm Pacific (11:30pm GMT) Trend Micro posted a pattern file (2.594.00) which had the potential to interact with certain computing configurations and cause computer performance issues for some users of PC-cillin, OfficeScan (including the OfficeScan component of Client/Server Suite for SMB, and Client/Server/Messaging Suite for SMB), and ServerProtect for NT.

This specific pattern file was only available during an approximately 90-minute time window. Trend Micro removed the pattern file from our Web sites and Active Update servers at 5:02 pm (1:02am GMT), and immediately took steps to post a new pattern file. Subsequent pattern files do not cause these issues.

For any customers experiencing instability, Trend Micro has provided a set of solutions which can be found under the Support section of Trend Micro’s Web site. Additionally, Trend Micro has extended support hours especially to help those customers who were affected by this issue. Further information, instructions, and details can also be found on the Trend Micro Web site at: http://www.trendmicro.com/pattern594

We sincerely apologize for this incident and will continue to improve our processes so that problems such as this do not happen in the future.

Eva Chen, CEO
Trend Micro, Inc.


KPACHbIЙ OKTIABR


0

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