|I updated my virus definition for Norton Anti Virus and scanned the harddisk using my computer. There are two partitions.|
For the boot partition, there are a lot of spyware detected. I tried removing the files but at the end there were 14 files which it can't delete. Can these adware be causing the problem? I don't think it detected any viruses (i can't remember clearly) but certainly there are none at the end, only the spywares.
The other partition some spyware were detected as well as two worms which were automatically deleted by NAV. Given that this is not the boot partition i don't think they are the problem.
After the scanning, the problem persist. I am thinking of getting a spyware cleaner. If so, which one is recommended (free)?
Correction for the previous post - about the adminisrator account, when try logging it in safemode, i didn't enter any password. I only select the Adminisrator account and press enter. The problem is still the same, it seems to be processing something for 1 second and then nothing happens and i am still at the login screen.