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Correct direct x for winxp?

March 9, 2012 at 06:01:14
Specs: Windowsxpsp3, 3.4ghz/2g

Hi i am reinstalling windowsxp on one of my machines and i recall having a lot of trouble with finding the correct download fro directx. As i am installing a tv tuner usb device i want to get this right as its been a bit of a nightmare for months. We suspect some type of conflict. I remember every website i googled had a different sized and named file. I tried everything then gave up on directx and used the tv tuner with all the problems that came with it. I think there were other things that could have conflicted but this was one of them that is a possibility. So please unless you really know winxp don't suggest any download that you googled

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#1
March 9, 2012 at 07:30:42

I'm not suggesting the download although the download happens to be on the same page. The point is that at least service pack 2 has to be installed. Of course I would go for 3. Were your service packs up to date when you had the conflicts?

http://www.microsoft.com/download/e...

How do you know when a politician is lying? His mouth is moving.


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#2
March 9, 2012 at 07:37:35

I have service pack 3 with the install so i know thats not it....just had a lot of trouble with directx. Thanks that download looks right...i was googling just now and everything was some developer version or something

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#3
March 9, 2012 at 09:02:03

XP comes with DirectX 9, no matter whether it has SP updates embedded in it or not.

The highest version you can install in XP is this....

DirectX End-User Runtime Web Installer
http://www.microsoft.com/download/e...

Updates DirectX to version 9.0c

Windows XP Service Pack 3 required.

There are minor updates for 9.0c, however, I have found that they do not install on many XP systems properly, so I don't bother trying to install them.

You CANNOT install DirectX 10 or higher in XP.

When a device supports a DirectX version higher than the version installed in Windows, the DirectX features that are ONLY supported in higher versions of DirectX are automatically substituted with less sophisticated features that the lower version DOES support, or the feature supported ONLY by the higher DirectX version simply isn't there, such in a more recent game - you still have video in any case.

You can find out which DirectX version Windows has and whether it it is working properly in Win 95 and up by by typing: dxdiag in the Start - Run box, or in the Start Search box in Vista and Windows 7.
If you're having problems with DirectX related audio or video features you'll see indications of that in that info. If you DO see problems there related to that, that's usually caused by you having not installed the right video or sound drivers, or you DID use the right drivers but they did not install properly for whatever reason, the most common reason being you didn't install them according to the device manufacturer's directions.


I have not had any problems with DirectX itself in any Windows version, on my computers or on any other person's computer I've worked on, other than the updates for the DirectX 9.0c version not installing in XP.
You probably DO NOT need to install the updates for 9.0c
(Side notes - when I ran dxdiag on the system I am typing this on while making this post, I found I DO NOT have the 9.0c version - it's just 9. I have NOT had any DirectX problems in the two or more years since I installed XP. )

It's much more likely your problems are caused by something other than DirectX itself.

E.g.

Did you have problems only AFTER you installed the SP3 updates ??

Did you follow the manufacturer's directions for installing the software for the USB TV tuner ?
(e.g. usually
- you install at least part of the software for it BEFORE you first plug it in !.
- you DO NOT install drivers when Found New Hardware pops up ! )


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Related Solutions

#4
March 9, 2012 at 10:21:51

http://www.microsoft.com/download/e...

And why didn't you list the make/model of your TV tuner?


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#5
March 9, 2012 at 12:00:57

Corrections -

My link and guapo's link are for the same DirectX 9 update, which is newer than the one at riider's link.

riider's link is probably for the version that I could not successfully install in XP, on more than one system.


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#6
March 10, 2012 at 02:20:02

Hi guys yeah i installed the directx from guapo's link and things seemed to be working but the remote is doing something strange which i can't quite sort out. I think ....i don't know how to explain what is happening just yet. I can get what i need by using my keyboard so thats alright. No freezes this time. So clarifying i got the web installer of directx. I installed winxp service pack 2 from the cd....all in one go. Got some ms updates before installing the tuner...well windows alerted me. I waited until it did. The tuner is a Winfast DTV Dongle Gold and uses software that is called winfast PVR2. Made by leadtek.
Thanks for clarifying about the directx versions. I did know that 9c or b were it for winxp but because there was some huge muck up last time with those...i downloaded both at varying stages and things got confused....i didn't get any answers about it so it just got bad....sorry been many months so have nothing in order in my brain about it....constant frustration and emailing winfast as it is still under warranty. In hindsight i should have gotten a pci card instead of a usb tuner.
Anyway i am extremely tired from installing all this stuff so i apologise if i am not covering everything. it all took way too many hours. No wonder i prefer linux.
Btw have experienced directx problems only since i have had the tv tuner. don't remember how or why...so no use asking me sorry....been wayyy to long...all this stuff.

I remember using dxdiag when i had a program called hip hop ejay installed....which i will have to reinstall again too.....i had to use it it maybe with win95 or 98? Don't remember :0)

As for the scrolled and highlighted words i will have to address that later. I don't quite understand but have observed that something is different in computing.net and anyway will have to address that later :0)
Made a video fo the odd problem with the tuner and the remote weirdness and will post that later to....will email winfast about it :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#7
March 10, 2012 at 07:37:44

"I installed winxp service pack 2 from the cd....all in one go."

Did you mean to say service pack 3 ?

All the DirectX 9 update links mentioned in this subject require XP with SP3 updates installed.

I see my and guapo's link is for Version: 9.29.1974, released in 2011, newer than the one at riider's link, which was released in 2010. I haven't tried installing that one.

"Btw have experienced directx problems only since i have had the tv tuner. "

Were you getting (an) error message(s) ?

Your problems with the USB TV tuner are a lot more likely caused by the software for it not being installed properly, or a problem with it being plugged into a particular USB port, than a problem with DirectX itself.


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#8
March 10, 2012 at 07:50:39

Sorry service pack 3. Just got some more updates from microsoft so i have no idea what directx i have.
No sorry i don't remember the directx problems...there were so many problems with this tv tuner i can't keep up....more happening now as well.
I have no idea. The winfast people i am in contact with via email are saying software conflict but what software? I just did a fresh install. Anyway changing usb ports always brought me problems with anything else so i don't quite get it.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#9
March 10, 2012 at 07:57:42

"....i have no idea what directx i have."

As I said above....

"You can find out which DirectX version Windows has and whether it it is working properly in Win 95 and up by by typing: dxdiag in the Start - Run box, or in the Start Search box in Vista and Windows 7.

If you're having problems with DirectX related audio or video features you'll see indications of that in that info. If you DO see problems there related to that, that's usually caused by you having not installed the right video or sound drivers, or you DID use the right drivers but they did not install properly for whatever reason, the most common reason being you didn't install them according to the device manufacturer's directions. "
..........................................................

I thought...
" Winfast DTV Dongle Gold and uses software that is called winfast PVR2. Made by leadtek. "
....sounded familar, so I looked at your list of previous subjects.

Is it the same one as in this ? :

Problem with installing Leadtek TV Tuner
http://www.computing.net/answers/ha...

If yes, deja vu.

Are you using it with the same computer, or a different one ?

Are you using that oddball version of Windows again, or a regular version ?.

My replies regarding t-shooting in that are the same for your TV tuner problems now.


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#10
March 10, 2012 at 19:56:15

OK sorry i misread. I saw win95 and vista and 7 and didn't understand that winxp was covered. Sorry. Anyway got it open now and oh ok its a testing thingo. OK went through the entire thing and it says at the bottom of every page that everything is working fine :0) thanks for clarifying about that.
Yes it is the same dongle. Been having problems ever since i got it. No different computer and different OS> Well i had winflp before and now this is the proper winxp pro. Someone bought it for me and i had the key ont he side of the computer. I have a Shuttle xpc barebone with 2 g of ram. CPU is 3.4ghz. Graphics is a Radeon 9600 se 128mb. Everything else runs really well on this machine. No hassles at all. So this tv tuner was playing up in the other AMD machine i had and this machine. I don't think the manufactuerer understands this!
OK will have to look at the troubleshooting part of the old post later as tonnes to do...thanks tubes!

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#11
March 10, 2012 at 20:11:55

Okay , so there's nothing wrong with DirectX itself, whatever version it is, or with your video or audio drivers.

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#12
March 10, 2012 at 20:26:41

Ah its 9.0c(4.09.0000.0904)
Everything is a ok according to directx :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#13
March 10, 2012 at 21:24:11

My link and guapo's link are for the same DirectX 9 update....

9.0c
Version: 9.29.1974
Date Published: 4/18/2011

Requires XP SP3 - I haven't tried it

.....which is newer than the one at riider's link. which is also an updated 9.0c.

riider's link is probably for the version that I could not successfully install in XP, on more than one system.

It's not essential to install a DirectX update, unless some program generates a message that you need one.



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#14
March 11, 2012 at 01:11:26

Maybe it updated itself via the windows updates?
I also used the liveupdate feature in the winfast pvr2 software today. Didnt seem to improve things straight away. Maybe the reboots after the updates did plus the MS updates.
Just made a video as now for some reason the remote ius working but some features on the lower part of the remote seem not to be. I don't know what they are anyway so not a big deal. Just made a video of the things that are working/not working. Some channels are not playing....they are stuttered now. I seem to remember that the gem channel needed a codec to get the sound...but anyway the video is stuttered so not good anyway. OK will have to upload later as youtube seems to be going too slow.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#15
March 11, 2012 at 08:45:07

"Maybe it updated itself via the windows updates?"

DirectX is NOT updated automatically by Automatic Update.
However, if you do a Custom search for updates on the Windows Update web page instead of an Express search, a DirectX update may be listed in the optional updates but is not installed unless you deliberately select it.
There at least three different versions of 9.0c - you probably installed an older version.

"Some channels are not playing....they are stuttered now."

You may need to use an video signal amplifier, and/or connect your cable to (a) cable splitter(s) a different way at your own residence.

See response 61 in your other subject
http://www.computing.net/answers/ha...

If your situation in response 62 in that hasn't changed, there probably isn't much you can do about the problems with some channels having too weak a signal.

Also see below, starting at...

"NOTE that I know from experience looking up the specs for a friend's Shuttle XPC barebones system that the Shuttle XPC power supplies have a LOW wattage capacity."

...........

." Shuttle xpc barebone with 2 g of ram. CPU is 3.4ghz. Graphics is a Radeon 9600 se 128mb"

Searched for: Shuttle XPC 3.4ghz

Found.....

Shuttle XPC
Product Specification SH67H3
http://www.shuttle.eu/fileadmin/res...

Has a PCI-E X16 slot and a PCI-E X1 slot

Also found the Product Specification for SZ68R5, SH61R4, SH67H7

and mentions of SS31T, SH61R4,

all of which can use a 3.4 ghz CPU.

Which model do you have ?

"Graphics is a Radeon 9600 se 128mb"

I searched using: 9600se PCI-E X16, and 9600 se PCI-E X16 - it seems there's no such thing as a Radeon 9600 video chipset that is on a PCI-E X16 card - they seem to be on AGP cards ONLY.
However, searching using: 9600 PCI-E X16 finds there ARE NVidia 9600 PCI-E X16 cards, though I found NONE that are 9600se or 9600 se.

It's extremely unlikely that a Shuttle XPC that can use a 3.4 ghz cpu has an AGP slot.

Which specific Sxxxx model is it ?

NOTE that I know from experience looking up the specs for a friend's Shuttle XPC barebones system that the Shuttle XPC power supplies have a LOW wattage capacity. If you install a graphics card in a slot, it MUST be one that requires very little power for it's video chipset !
If you DO have a NVidia 9600 PCI-E X16 (or PCI-E X1) video card, you are likely OVERLOADING that power supply when the card is installed, and if so the power supply will FAIL eventually ! You will probably have video problems before the power supply fails !

NOTE that the moard on my friend's Shuttle XPC had two failing electrolytic capacitors on it's mboard that I managed to replace. Apparently there are other XPC mboards that can develop the same problem.


Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

What to look for, mboard symptoms, example pictures:
http://www.badcaps.net/pages.php?vid=5
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.
http://www.badcaps.net/

Pictures of blown capacitors, other components, power supplies, fried Athlon cpus, etc.:
http://www.halfdone.com/Personal/Jo...



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#16
March 11, 2012 at 09:09:26

OK ummmmm gee i would n't know what the other versions are for directx ...

No this is definately due to the tuner or software that the stuttering is happening. I have lived in the same place with the same cables. connections for years. Yes there is some of an issue with the antenna outside but anyway no its not what your suggesting. i directly plug into the wall.

Yep i have an agp card. Nothing is pcie in this machine. I researched the card and downloaded the driver. It is a legacy device so it is according to the website what it is. This is where i got the drivers for the machine http://global.shuttle.com/main/prod...

This is where i got the driver for the graphics card http://support.amd.com/us/gpudownlo...

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#17
March 11, 2012 at 09:48:20

"i directly plug into the wall."

If the situation with your building has not changed, then it's a lot more likely you're going to have a problem with the video signal for some channels being too weak, unless you use a video amplifier between the wall connection and the USB TV tuner.
If you're using the same wall connection for a TV as well, then you're probably using a video splitter to supply the signal to both the TV and the TV tuner card. The video amplifier should be inline between that splitter and the USB TV tuner for the best result on your computer.

See response 61 in the other subject.
......

"This is where i got the drivers for the machine ..."

That is in the support for this model. If this is your model, then your graphics card should work fine with your meagre power supply.

SB75G2 (home support page)
http://global.shuttle.com/main/prod...

Specs:
http://global.shuttle.com/main/prod...

"POWER 250W (PFC)"

Support list
http://global.shuttle.com/main/prod...

- CPU Support list

"Pentium 4 Intel Pentium 4 3.40 GHz SB75S01G all version
Pentium 4 Intel Pentium 4 3.40E GHz SB75S01G BOM 14 "

- Graphics card support

Radeon 9600 is not listed but Radeon 9700 is.
Should be no problem with using a 9600 SE

Q: What is an example full system XPC SB75G2?
2007/04/18
http://global.shuttle.com/main/prod...

Note that it lists..

"AGP card: ATi Radeon 9800 XT (Build by ATi)"

....so a 9800 card would be fine too

"PCI card: WinFast TV2000 TV Tuner card"

....so that was an optional card
....

Your problems are probably caused by one or more of the causes I mentioned in the other subject !

If doing the things I suggested doesn't help, then you have to condsider the time you've wasted trying to get this xxxx Winfast USB TV tuner adapter to work properly on two different systems.

I recommend you buy a USB TV tuner adapter, or a PCI TV tuner card, that has a chipset made by ATI / AMD, or an AGP All-in-Wonder card which has a TV tuner built into it !! I've never had a problem getting those to work fine.


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#18
March 11, 2012 at 10:06:22

Yes i know what you mean but it is not what will make a difference...it is the tuner or software. Anyway too tired to explain... this has happened before. It was fixed via the software or codec or something. I don't remember.

I am confused....on the links i sent you is all the info.


Um where did you get that tv tuner name. No i have a usb dongle not an pci device.
Oh your reading from the old post. Gee i still don't have time to look. I am overdue for sleep so it will have to wait til sometime tomorrow....maybe ages back i had a different tv tuner...but that ...whatever it was was not installed in the shuttle. Whatever other winfast device i had was probably a year ago or something

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#19
March 11, 2012 at 10:16:06

"maybe ages back i had a different tv tuner...but that ...whatever it was was not installed in the shuttle"

I said in response 9:

I thought...
" Winfast DTV Dongle Gold and uses software that is called winfast PVR2. Made by leadtek. "
....sounded familar, so I looked at your list of previous subjects.

Is it the same one as in this ? :

Problem with installing Leadtek TV Tuner


You said in response 10....

"Yes it is the same dongle. Been having problems ever since i got it."
.....

See the last part of response 17 that I added after you made response 18.


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#20
March 11, 2012 at 20:42:34

Yeah but then you mentioned a pci device and winfast 2000....i think that is a former tv tuner i had. Yeah now that i think about it that one was the analoge device. Sorry i still have no time to look at the previous post...
Got a reply back from winfast or leadtek and they said to take the device back for a look by whoever. They need to confirm if i am taking it back to the store or a service agent. Their english is not very good so it is a process of trying to find out what they really mean. They couldn't see the video either which is odd

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#21
March 12, 2012 at 08:42:53

Ah i get it now....little bit of brain switched on....sorry tubes. OK the pvr2 software. yeah maybe both devices used that!. Anyway for some strange reason when i put the computer back together tonight all the channels seem to be working...hmmmm maybe some hardware wasn't sitting right while i had the hard drive, dvd drive etc outside the box for the last two days since i reinstalled windows and the tv tuner....i don't know what to think. All i know is i was watching the limited channels just seconds beforehand. Anyway will give it two solid days and if it worked the tv tuner stays. I found the receipt for this and i was going to go to the shop tomorrow. Will start reading the other thread if the next two days don't work out :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#22
March 12, 2012 at 11:16:03

"....i put the computer back together tonight all the channels seem to be working...hmmmm maybe some hardware wasn't sitting right..."

- you had an iffy TV cable connection before and now you don't ?

- if you're using the same wall connection for both a TV and the USB TV tuner, you had a video splitter box between the wall and the USB TV tuner and now you don't ?

- you have the USB TV tuner plugged into a different USB port now ?


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#23
March 13, 2012 at 02:35:26

Same cable, same everything. There is only the tv tuner....nothing else is plugged into the wall socket. Same usb port! Found that most of the channels the software picked up they are showing/receiving/clear now. Earlier the remote wasn't working but then when i closed the pvr2 program i noticed that the scanner wizard was underneath. I wonder if that is the conflict for the remote. I think it is doing that because my ipod is plugged in and i haven't installed itumes yet. I am just charging the ipod

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#24
March 13, 2012 at 08:09:52

The built into the mboard physical USB ports (at the back of the computer case) are supposed to support drawing up to the max USB spec 500ma each, however, sometimes they don't, and in that case if you have another USB connected device plugged in there that draws a lot of current, you could have problems with the USB TV tuner if it's plugged into one of those USB ports. .

E.g. external hard drive and external optical drive enclosures require 500ma of current.

I don't know if the iPod draws a lot of current when it's charging it's battery but you could find that out.
RIGHT click on My Computer - Properties - Hardware - Device Manager - open up USB controllers.
Double click on each of the USB Root Hubs - click on the Power tab - the current (amperage; milliamps) USB devices are rated to draw will show up there when a USB device is listed.

Also, when a USB header on the mboard is connected via wiring to physical USB ports built into the case, an iffy connection of the wiring on the USB header could cause your problem, if you have the USB TV tuner plugged into a physical port built into the case (on the front of the case).


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#25
March 13, 2012 at 08:31:04

Ah thats interesting.. Yes i looked into the usb root hub thingos and there are 3 x 500a devices. One is the tv tuner, one the iphone and one i am not sure....maybe it is still registering my blackberry phone dock/charger(phone is not charging right now though). OK so i should switch these things over to the other more powerful machine and let the tv tuner do its thing. I have it plugged into the front usb port that is on the motherboard. I do have one of those card reader bay things that has a usb port in that. I also have 4 more usb ports on the back plus a usb pci card(2 ports in that). So where would be the best place to put the tuner then?

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#26
March 13, 2012 at 11:29:12

"...there are 3 x 500a devices."

You made at least one typo in that.

Do you meam there are 3 x 500ma devices, or 3 x 50 ma devices or what ?

The iPod and the blackberry phone dock/charger MIGHT be rated to draw 500ma when it's battery is charging, but I doubt that.

There's no way the TV tuner would be rated to draw 500ma.

If you have a USB mouse or USB keyboard plugged in there would be an entry for that / those in the USB Root Hub - Power info - that / they are rated to draw very little current. .

The figures you see there for the current are what the device "tells" Windows it's rated to draw, maximum, not necessarily what it is actually drawing when you look in Device Manager.

The card reader draws very little current, so having that plugged into the USB header on the mboard at the same time as the USB TV tuner is plugged in would not cause a problem.


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#27
March 13, 2012 at 20:39:22

500a is what i meant. Haven't got time to double check right now. OK will take a screen capture later :0)
Yes the usb mouse was attached and some lover number i don't remember. forgot to mention as usual because i was rushing and behind in everything. Tired and wanting sleep he he. The keyboard is not usb. It is ps2. Yeah the reader is plugged into the board. Ok will check everything much later....off to the post office etc :0) thanks

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#28
March 13, 2012 at 22:14:10

It can't be 500a, but it could be 500ma, the maximum, or 50 ma.

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#29
March 14, 2012 at 07:07:17

Oh gee that was a typo when i did a or ma...anyway without the ipod one usb hub has the mouse which is 98ma and another has 2 x things that use 500ma. One is a usb composite device and the other is a usb storage device. That says it has 6 ports so that must be the card reader/usb thing that i installed? There are 5 different types of cards that can go into it and one usb port.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#30
March 14, 2012 at 08:16:34

"That says it has 6 ports so that must be the card reader/usb thing that i installed? There are 5 different types of cards that can go into it and one usb port."

There is only one entry for one particular card reader there, no matter how many types of cards it can read.

If it isn't obvious what a listing is for, you can confirm which device listing under Power is for what by making notes about what you see when the USB device(s) is (are) plugged in, then comparing that to what listing is missing when you unplug it. E.g. If you unplug everything except the card readers's USB header wiring connection, obviously the only remaning listing is for the card reader.

When the main chipset drivers have been installed for the motherboard and the main chipset supports USB 2.0...

All USB 2.0 controllers have USB 1.1 controller support too.
- The USB 1.1 controller support is indicated by multiple USB Universal Host Controller entries.
- The USB 2.0 controller support is indicated by one or a few Enhanced Host Controller entries
- Most of the Root Hubs are for USB 1.1 support - usually two USB ports are available per USB 1.1 Root Hub, but there can be one or three.
- One or a few of the Root Hubs is/are for USB 2.0 support - it has more than three USB ports available.

- The total number of USB ports available in the Root Hubs for USB 1.1 support = the total number of USB ports available in the Root Hubs for USB 2.0 support. They are the same ports = the total number of physical USB ports built into the mboard plus the total number of USB ports available by connecting wiring to the USB headers on the mboard, whether you are actually using those USB header connections or not.

- If the device "tells" Windows it is designed to work better with USB 2.0 support, it will be listed ONLY in the Root Hub - Power listings for the USB 2.0 controller support.
- If the device doesn't need USB 2.0 support, it will be listed ONLY in one of the other multiple Root Hub - Power listings for USB 1.1 support.

If the USB TV tuner shows up in a Root Hub that also has a listing for a device that is rated to draw 500 ma, you may have problems with the USB TV tuner.
If you plug the USB TV tuner into a different USB port such that it shows up listed in the Root Hub that does NOT have another device listed that is rated to draw 500 ma, you probably will not have problems with the USB TV tuner , regarding it's sharing current with another USB device.
E.g.
- The USB TV tuner (composite device ?) may only show up in the listings for a Root Hub for USB 2.0 support (more than three USB ports available). If there are two or more such Root Hubs, you should be able to plug the USB TV tuner into a different USB port such that it shows up connected to a different Root Hub for USB 2.0 support.
- you're more likely to have problems if two devices are rated to draw 500 ma from the same Root Hub, or if one device is rated to draw 500 ma from a Root Hub and another device is connected to the same Root Hub.

Note that the USB ports built into the mboard (on the back of the case) are likely to have two adjacent USB ports connected to the same USB controller connection, e.g. pairs of them one above the other. If you have problems with some USB device plugged in there, try plugging in things back there such that they're not plugged into USB ports next to (above or below) each other.
The USB ports on the front of the case (connected via wiring to a USB header) are usually one pair connected to the same USB controller connection - if you have problems when two USB devices are plugged in there, try plugging into only one of them.


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#31
March 14, 2012 at 08:29:51

OK too much information tubes. I am totally confused. Sorry which information is relevant to me and my situation....sorry i can't read that much. Thanks but i never are rarely have a good day

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#32
March 14, 2012 at 11:50:02

The listings. shown when you click on the Power tab won't necessarily show "TV tuner" or "card reader" or similar, etc., but there will be some device listed for them.

To figure out which listing is for which USB device, if it isn't obvious by the text of the listing...

Unplug everything plugged into physical USB ports on the front and back of the case while Windows is running, or just plug in the mouse if it's listing makes it obvious what it is.
NOTE - if there is the Safely Remove Hardware icon (a grey rectangle with a green check mark over it - you may need to click on < at the left end of the icons to reveal it) in your taskbar lower right, click on it and choose to STOP accessing any device listed that is for data storage, BEFORE you unplug anything.

Click on Refresh when you're looking at the listings in Device Manager - USB Controllers - any Root Hub - Power .
The only device left listed, or the only device other than the mouse,in the Root Hubs - Power listings will be for the card reader.

Plug in the USB TV tuner.
Click on Refresh when you're looking at the listings in Device Manager - USB Controllers - any Root Hub - Power. The listing for the device for TV tuner will listed in the Root Hubs - Power listings, but it won't be the same as for the card reader (or the mouse).
Etc., etc.

When the listing for the USB TV tuner device name is listed in a Root Hub that has another device that is rated to draw 500 ma, you're more likely to have problems with the TV tuner.
If that applies.....
- if there is more than one Root Hub that has more than 3 USB ports available under Power, one of which has the USB TV tuner's device name listed, plug the USB TV tuner into a different USB port such that it shows up in the other Root Hub with more than 3 USB ports under Power.
- if there is only one Root Hub that has more than 3 USB ports available under Power. unplug the device that is rated to draw 500 ma when you're using the TV tuner.


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#33
March 15, 2012 at 05:41:42

Thanks Tubes...i will do that another day as i am enjoying that i have tv now. You were onto something as there has only been one freeze of the program in the last 1.5 days and i have left the computer with tv running for hours sometimes. So it was the other things plugged into it like the ipod and the blackberry which were always plugged in :0) Now they sit with the linux machine instead as that has a way more powerful psu.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#34
March 15, 2012 at 11:39:53

"So it was the other things plugged into it like the ipod and the blackberry which were always plugged in :0) Now they sit with the linux machine instead as that has a way more powerful psu."

Whether you have problems with USB devices when some devices are plugged in that are rated to draw 500 ma has nothing to do with whether the PS has enough power - it's a matter of whether every USB port can actually supply 500 ma each as the USB specs require. Shuttle uses oddball tiny mboards for their XPC barebones mini systems, which may not conform to those specs 100% . Some laptop and notebook mboards don't conform to those specs 100% either, but most regular sized ATX and MATX desktop mboards do.
500 ma = 1/2 amp - USB ports use +5v - so 1/2 amp x 5 v = only 2.5 watts max required from the PS for each USB port. In most cases, the max amperage capacity of the +5v output of the PS is a lot more than the computer requires, no matter how many USB devices are plugged in.

I've already told you about ways you can change which USB device is plugged into which USB port to change which Root Hub they connect to possibly avoid the problem, and in any case, you don't need to piug in any USB device you're not presently using.


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#35
March 16, 2012 at 04:26:42

Ah thanks for clarifying this Tubes....things are working well now. I think i have only had the software freeze twice since i pulled the excess stuff out and will get onto doing more when i solve more pressing things...for now the devices are happy with linux he he. Even the remote is working so i am quite happy. USB tv tuners are not known to be great so i am happy that this is the best it has performed yet. You came up with something that the many emails with the manufacturer did not...ok now to solving the cameras that were working with the other install of windows. Gotta have security because of the junkies around here and there is none right now :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#36
March 16, 2012 at 08:18:20

"....for now the devices are happy with linux he he."

Whether you have problems with USB devices when some devices are plugged in that are rated to draw 500 ma has nothing to do with the operating system either.


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#37
March 17, 2012 at 09:55:16

No i meant i have no time to look into what they were connected to and whatever problem there may or not be with the box that runs windows. Not comparing operating systems etc :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#38
March 17, 2012 at 11:03:25

It takes only a few minutes to determine that. See response 32.

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#39
March 18, 2012 at 01:14:57

Yep i am overwelmed with everything and when i am that way the brain doesm't do what i want it to do....will be days or a week before i can do it

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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