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Control panel problems
Name: Joe N589 Date: November 8, 2008 at 12:44:49 Pacific OS: Windows XP Media Center E CPU/Ram: AMD Athlon 64 Proces Product: Compaq Presario
Comment:
Hello,
This problem has been occurring for a few months and I haven't been able to find a solution. If I try to access certain things in the control panel such as Add or Remove programs, System, User Accounts, etc. I get the error message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I also cannot adjust the date or time because I get the same error message. I am the administrator on my computer and I use Avira anti-virus, Malwarebytes anti-malware, and Super anti-spyware. Those programs have found nothing so I don't know if a virus is causing this problem. I also run ZoneAlarm firewall and WinPatrol.
Name: kx5m2g Date: November 8, 2008 at 12:51:48 Pacific
Reply:
You could try a repair install using an XP disc. You would then have to reinstall all of the Windows updates.
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Response Number 2
Name: Joe N589 Date: November 8, 2008 at 12:56:02 Pacific
Reply:
When I purchased my computer I wasn't able to take it home immediately because I chose to upgrade the video card in it. When I went and picked it up I was not aware of the XP disc and later realized that I was not given one.
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Response Number 3
Name: cboy Date: November 8, 2008 at 16:23:47 Pacific
Reply:
Try Error Checking 1. Error Checking- This takes about 35 minutes. Start - my computer - right click local disk (C) - properties - Tools Tab - Error checking section - Check now - check mark both boxes - Start - This requires a restart to begin. cg
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Response Number 4
Name: Joe N589 Date: November 8, 2008 at 16:39:52 Pacific
Reply:
I've done that in the past and it hasn't found errors.
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Response Number 5
Name: Chuck 2 Date: November 9, 2008 at 05:03:25 Pacific
Reply:
CPU/Ram: AMD Athlon 64 Proces (How much RAM ????)
Try these various file names in the RUN box, to see if they open --- http://support.microsoft.com/defaul... Description of Control Panel Files in Windows XP
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Response Number 6
Name: Joe N589 Date: November 9, 2008 at 07:06:16 Pacific
Reply:
AMD Athlon 64 Processor and I have 1 GB of RAM. Most of the file names will not work; I'm getting the same error message.
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Response Number 7
Name: cboy Date: November 9, 2008 at 18:38:06 Pacific
Reply:
Try to get a CD for your computer by phone. I used email and I got one for $20.00 from eMachine. If you have a friend with the same type of computer, the information you need is in the Control Panel - System Icon - General Tab - Support Information at the bottom. It gives Phone number and email address.
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