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Control Panel Not Working!!!!!

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Name: Reece
Date: July 24, 2009 at 03:00:22 Pacific
OS: Windows XP
Product: Microsoft Windows xp inside out
Subcategory: Software Problems
Comment:

Recently i was attacked by 14 Trojans and 1 Virus! :( They have left great damage on my machine! :( The control panel links (On the control panel) dont work! All the applets are there and all the *.cpl files are! The registry keys for them are missing! Please tell me the registry keys for all of them! thx (I am a programmer i know what im doing!)....



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Response Number 1
Name: Ed in Texas.
Date: July 24, 2009 at 03:11:02 Pacific
Reply:

Reece, SWAG, I assume you've cleaned the machine and no longer have any nasties. Can you simply restore to a time prior?
HTH.
Ed in Texas.


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Response Number 2
Name: Reece
Date: July 24, 2009 at 03:19:08 Pacific
Reply:

I have tried:
sfc /scannow
It didnt work!


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Response Number 3
Name: Reece
Date: July 24, 2009 at 03:20:50 Pacific
Reply:

Thankyou Ed,
The virus deleted the restore points so i cant do that!
Any other ideas?
Cheers,
Reece


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Response Number 4
Name: jam
Date: July 24, 2009 at 06:55:35 Pacific
Reply:

Sounds like you haven't completely removed the viruses. How did you go about it? Can you boot into safe mode? Did you run full virus & malware scans? Have you checked for a rootkit? They are able to hide themselves & are undetectable by normal virus/malware scans. Some will install in the bootsector which is NOT scanned by anti-virus programs. It's activated each time you boot, then loads into memory & runs from there. 1st you need to determine whether you have a rootkit or not, then you can figure out how to deal with it.

RootkitRevealer v1.71

Free rootkit detection and removal tool

You should also try a dedicated Trojan Remover:

Trojan Remover 6.7.9


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Response Number 5
Name: Reece
Date: July 24, 2009 at 16:01:58 Pacific
Reply:

didnt work! :(


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Response Number 6
Name: Tufenuf
Date: July 24, 2009 at 16:21:31 Pacific
Reply:

Reece, The link below may be of some help.

What registry keys do the Control Panel applets update?
http://windowsitpro.com/article/art...

More possiblities at the search link below.

http://www.google.com/search?hl=en&...

I'd first try the "CPL File Association Fix" at the link below.

http://www.dougknox.com/xp/file_ass...

Tufenuf


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Response Number 7
Name: Reece
Date: July 25, 2009 at 05:53:57 Pacific
Reply:

Thanks but all the above still havent worked! :(


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Response Number 8
Name: BottoPhil
Date: July 26, 2009 at 15:04:38 Pacific
Reply:

I've had similar problems and this helped:
Click Start/Control Panel/Administrative Tools
Locate Help and Support
Right click this and set it to Automatic and click Start.

If this takes then you should be able to Click Start/Help and Support and get the proper window.

If the above didn't help, let me know. There are other ways to get Help and Support started.

Phil


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Response Number 9
Name: Reece
Date: August 6, 2009 at 11:22:52 Pacific
Reply:

Thanks Phil,
Unfortunaterly my Help and support icon is missind!
Reece


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Response Number 10
Name: Tufenuf
Date: August 6, 2009 at 11:28:48 Pacific
Reply:

Reece, Go to the link below and click on the "?" to the left of "Why doesn't Help and Support work?" to expand it and you'll find some possible fixes.

http://www.kellys-korner-xp.com/top...

Also:

Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhe...

Tufenuf


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