Control Panel Not Working!!!!!

Tags:

Microsoft Windows xp inside out

Virus

registry

restore

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Reece July 24, 2009 at 03:00:22 Pacific
Specs: Windows XP

Recently i was attacked by 14 Trojans and 1 Virus! :( They have left great damage on my machine! :( The control panel links (On the control panel) dont work! All the applets are there and all the *.cpl files are! The registry keys for them are missing! Please tell me the registry keys for all of them! thx (I am a programmer i know what im doing!)....

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Ed in Texas. July 24, 2009 at 03:11:02 Pacific

Reece, SWAG, I assume you've cleaned the machine and no longer have any nasties. Can you simply restore to a time prior?
HTH.
Ed in Texas.

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Reece July 24, 2009 at 03:19:08 Pacific

I have tried:
sfc /scannow
It didnt work!

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Reece July 24, 2009 at 03:20:50 Pacific

Thankyou Ed,
The virus deleted the restore points so i cant do that!
Any other ideas?
Cheers,
Reece

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jam July 24, 2009 at 06:55:35 Pacific

Sounds like you haven't completely removed the viruses. How did you go about it? Can you boot into safe mode? Did you run full virus & malware scans? Have you checked for a rootkit? They are able to hide themselves & are undetectable by normal virus/malware scans. Some will install in the bootsector which is NOT scanned by anti-virus programs. It's activated each time you boot, then loads into memory & runs from there. 1st you need to determine whether you have a rootkit or not, then you can figure out how to deal with it.
RootkitRevealer v1.71
Free rootkit detection and removal tool
You should also try a dedicated Trojan Remover:
Trojan Remover 6.7.9

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Reece July 24, 2009 at 16:01:58 Pacific

didnt work! :(

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Tufenuf July 24, 2009 at 16:21:31 Pacific

Reece, The link below may be of some help.
What registry keys do the Control Panel applets update?
http://windowsitpro.com/article/art...
More possiblities at the search link below.
http://www.google.com/search?hl=en&...
I'd first try the "CPL File Association Fix" at the link below.
http://www.dougknox.com/xp/file_ass...
Tufenuf

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Reece July 25, 2009 at 05:53:57 Pacific

Thanks but all the above still havent worked! :(

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BottoPhil July 26, 2009 at 15:04:38 Pacific

I've had similar problems and this helped:
Click Start/Control Panel/Administrative Tools
Locate Help and Support
Right click this and set it to Automatic and click Start.
If this takes then you should be able to Click Start/Help and Support and get the proper window.
If the above didn't help, let me know. There are other ways to get Help and Support started.
Phil

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Reece August 6, 2009 at 11:22:52 Pacific

Thanks Phil,
Unfortunaterly my Help and support icon is missind!
Reece

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#10

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Tufenuf August 6, 2009 at 11:28:48 Pacific

Reece, Go to the link below and click on the "?" to the left of "Why doesn't Help and Support work?" to expand it and you'll find some possible fixes.
http://www.kellys-korner-xp.com/top...
Also:
Reinstalling Help and Support Center in Windows XP
http://windowsxp.mvps.org/rebuildhe...
Tufenuf

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