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Continual Re-boot

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Name: danrt22
Date: June 11, 2004 at 16:22:58 Pacific
OS: WindowsXP Professional
CPU/Ram: ??
Comment:

A friend told me I needed to "Update Windows" on my desktop so I did and only found one critical update. After going through the whole long process of installing it, it told me to re-boot so I did. Now my computer is in a continual reboot. I can't even start it in safe mode. I think I have a virus or something but I have no clue how to fix it without formatting my whole computer. Please help!!!



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Response Number 1
Name: Johnw
Date: June 11, 2004 at 17:18:03 Pacific
Reply:

The Computer Continuously Restarts
http://www.kellys-korner-xp.com/win_xp_restart.htm
Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedly
http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;311806

==================================

Auto Reboot On System Crash
http://www.theeldergeek.com/auto_reboot_on_system_crash.htm

=============================

XP Logon Screen Does not Appear and the Computer Continuously Restarts
http://support.microsoft.com/default.aspx?scid=kb;en-us;310396
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q310/3/96.asp&NoWebContent=1
Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedly
http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp
Access the Recovery Console and extract a new copy of the Kernel32.dll file from the original WinXP CD

1. Start recovery console as described above
2. Insert the WinXP CD
3. At the command prompt, type CD system32, press ENTER
4. Type ren kernel32.dll kernel32.old, press ENTER
5. Type map, press ENTER
6. Go to the drive that contains your CD
7. Type expand drive\i386\kernel32.dl_, press ENTER; Kernel32.dll should be listed as 1 file expanded
8. Type exit, the computer restarts
9. Remove the WinXP CD

========================================

When a Windows Update Makes Things Worse
http://www.pcworld.com/howto/article/0,aid,111126,00.asp
http://www.pcworld.com/howto/article/0,aid,111126,pg,2,00.asp
http://www.pcworld.com/howto/article/0,aid,111126,pg,3,00.asp
http://www.pcworld.com/howto/article/0,aid,111126,pg,4,00.asp


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Response Number 2
Name: hocuspocus
Date: June 12, 2004 at 19:53:25 Pacific
Reply:

PC keeps re-booting will not read the A: or D: drive so unable to boot up with a system disk, to re-format hard drive...Says missing WINLOGON.exe....can anyone help...


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Response Number 3
Name: Johnw
Date: June 13, 2004 at 00:18:30 Pacific
Reply:

Go into the bios & change the boot order from floppy , to cd rom .

Put your xp cd in & reboot .

http://www.pcmech.com/bios.htm


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