Computer wont wake up/ boot

Dell / Dell dimension 4600
April 1, 2009 at 02:22:36
Specs: Windows Xp
Hello,

The other afternoon i decided to install an application from a thumbdrive from my other Pc. The program was 'Open Office' (.exe)

So i left it to install (as it was taking a while and my tv show was on). And the computer went into sleep mode i clicked the mouse but nothing happened and the laser had turned off. My keyboard didnt work and the lights froze on capslock and num lock.

So i turned the computer off by holding the power button. I pressed the power button and the computer failed to start, so I pressed the menu buttton on the monitor and it read: "In power save mode move the mouse or press any key to continue." I turned the computer off again and tried to reboot and the same thing happened. So i turned off the power and replugged all of the cords. turned the computer on again and the same thing happened, it appears to be in sleep mode.

The computer turns on, the fans working and the lights are all on like normal except for the one on the CD ROM, it usally just stays on unless you eject the disk where it flickers, now it doesn't seem to stop flickering. Ive have briefly checked the inside of the computer to check if anything was burnt, broken, etc. But it was exactly how i left it when i checked wether i could put my new computers old graphics card (but it couldn't). Btw the computer is a bit dusty, could do with a clean not sure if that would help.

So overall the computer was working fine, it went to sleep and hasn't ever waken up since, even when i reboot the system. The computer is about 5 years old, and is a Dell Desktop on Windows XP sp3.


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#1
April 1, 2009 at 03:46:19
Well have tried to change the power supply?

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#2
April 1, 2009 at 04:51:04
That's the exact symptoms I had when my old graphics card died. It did, however, work in VGA mode, leading me to think it was a driver problem (VGA mode uses a default Windows driver).

After trying every suitable driver available (nVidea card = lots of driver versions to try), I admitted defeat and sprung for a new card (could stand the ugly screen no longer; 3 days of VGA mode).

Haven't had a problem since.

Funny thing though, at the time, I was multibooting XP, '98, and Ubuntu, and only the XP install didn't like that card. I could boot into either '98 or Ubuntu, and do everything as normal, at a decent resolution (no ugly 640x480 VGA mode). That's why I perservered for 3 days, I guess.

So yeah, try booting into VGA mode. That's a good starting point, when troubleshooting the problem.

Please let us know if you found someone's advice to be helpful.


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#3
April 1, 2009 at 06:40:11
Try booting to safe mode (F8).

Are you using a packet writing program like InCD or Drag to Disk? I ask because I don't think that your CD light should stay on.


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Related Solutions

#4
April 1, 2009 at 08:35:51
Are you saying the computer turns on, but you get nothing on the screen? If so, most likely power supply or motherboard problem. If your motherboard has a clear cmos jumper, try using it (3 pins which you close the 2 normally left open, then return jumper to original position.Usually near the battery, often labelled cmos or clear cmos or jbat). Often 'wakes up' a dormant mobo - but even if it does, mobo may be on its way out.
As someone mentioned above - try another PSU (I'd do that first in fact)

If neither of these make a difference, I'd suspect mobo is dead.

PS. You could also disconnect everything you can from the mobo (hard, floppy & optical drives, any unneeded to boot PCI cards ) to see if you can get a POST screen.


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#5
April 3, 2009 at 18:12:29
Thanx for all the help guy's, i swapped the power cord with my other computers power cord and it worked! Then i swapped them back and it still works. Thanx everyone :)

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