computer won't shut down or restart

Microsoft Windows xp home edition sp2b
October 3, 2009 at 13:13:11
Specs: Windows XP
Error states an installation is in progress but I can't find anything. I was trying to download software for my HP C6180 but it kept locking up. Wouldn't shut down or retart, so I had to do a manual shut down. How do I find the installation and clear it?

Thanks in advance.


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#1
October 3, 2009 at 23:57:09
djramirez, something in progress makes me think of a nasty. Think I'd scan first.
If that doesn't do it, FWIW, Windows seems to have been plagued with shutdown problems of one sort or another since day 1. I use a standalone shutdown proggie (for convenience) called 'Slawdog' (said to work on all versions). Get it free @:
http://www.slawdog.com/products/sma...
among other places. Works good and I drag/dropped the icon into my quick launch so it'd be handy for use.
HTH.
Ed in Texas.

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