Computer won't restart

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Original Message

Name: judgedmagician
Date: April 19, 2004 at 07:08:42 Pacific
Subject: Computer won't restart
OS: xp
CPU/Ram: Pent 1.8Ghz 640Mb DDR

Comment:

This has been a problem for quite some time and I really don't know what I've done.
It's simple, when I click 'Start' then 'Turn Off Computer' I'm confronted with the three options:- 'Stand By' 'Shut Down' and 'Restart', upon clicking 'Restart' the computer just turns itself off and does not reboot. I have to press the 'On' button to turn it back on.
Can anyone shed any light on this problem? Is there something in the registry that's been changed?
Please help.
Thanks
JM
Ode to a small lump of green putty I found in my armpit one midsummers morning...

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Response Number 1

Name: GWorld
Date: April 20, 2004 at 09:43:45 Pacific

Reply: (edit)

What is the model of your computer ?
If your computer is Fujitsu or Siemens then there is a patch on the their site.
Otherwise, read the MS solution, which is sligtly match to your case!
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320299

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Response Number 2

Name: judgedmagician
Date: April 20, 2004 at 11:26:00 Pacific

Reply: (edit)

Thanks GWolf, but this a completely different type of problem.
Much appreciated all the same.
My system is a Dell Dimension 2350
Pent P4 1.8ghz
640mb DDR Ram
JM
Ode to a small lump of green putty I found in my armpit one midsummers morning...

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Response Number 3

Name: epieta
Date: April 28, 2004 at 18:35:27 Pacific

Reply: (edit)

Hi,
Have you received any answer for your "computer won't restart problem"? I have exactly teh same problem and don't know how to deal with it.
Thanks

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