I was playing World of Warcraft and it froze in the middle of gameplay. And wouldn't do anything. I had to turn off the power supply and turn it back on. It did this a couple of times. Then the next time I tried restarting it. It wouldn't load Windows XP it went past all the DOS type stuff and asked if I wanted to Start windows normally, but when I clicked on any of the options it went to the XP loading screen and then after like 3 seconds it just restarted. Anyone know whats wrong?

First off let my tell you how to find some of your system specs. Go Start> Help and Support> Tools> My computer information. Try to boot the computer into Safe mode by tapping F8 at startup.

after you boot into safe mode if you are able to, then right click on the system icon and then click on manage, and then go to event viewer and clikc on the plus sign next to it and then click on system and tell us what errors come up. Jim R

It won't boot even when I try put it into safe mode. It just does the same thing.

That's.... bad. Real bad. How comfortable are you with working on hardware?

I'm comftorable. My dad works on computers all the time.

Note: When I say crash, I also mean random reboot. 1) Well, before you pop open the case, see if you can't get a live CD (either Linux or Windows should work) from someone, and make sure your PC restarts while booting that as well. If that goes okay, then either your hard drive is bad, or your copy of Windows is corrupt. If it does crash, it's time to pull out the screwdriver... 2) Got a voltmeter? If you do, check the voltage it gives you. (You'll have to connect the green wire with one of the black wires to turn the PSU on.) 3) If you don't have a voltage meter, or the PSU comes back clean, try unplugging everything from the MB (excluding your monitor), and turn it on. The boot will stop just before the NT boot loader pops up, so it's good as long as the error it throws is something along the lines of no System Disk and/or Operating System. (You might also get an error about no keyboard, because it's not plugged in. If you have a PS/2 keyboard, you can start using that after this step.) If that crashes, it's either the CPU or the MB. 4) Plug in ONE CD-ROM, and make sure you get the same error when you try to boot. If it crashes, try another CD-ROM. If that crashes, it's the MB. 5) Get a copy of Memtest86+ and boot your PC off of the CD. If it crashes, it's either your MB, CPU, or possibly the RAM. Swap the RAM chips around and try again. If it's good, you have a bad RAM chip. 6) You can either plug in your HDD's now and boot off of that, or keep using the live CD. Personally, I'd use the CD. Otherwise, WinXP is liable to invalidate on you. 7) Keep adding parts, excluding anything USB, one at a time, until the crashes come back. Whatever you plugged in last is probably bad. 8) Try the external stuff (USB). If your PC crashes when you plug in a USB device, swap it out with another one. If you can't pinpoint one specific USB device, it's your MB. Oh, and make sure all of your fans are working while you're poking around in there. After all, we don't want you to miss anything obvious...