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Computer Problems

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Name: xfile102
Date: December 10, 2003 at 06:24:25 Pacific
OS: Win XP
CPU/Ram: Intel P3 930 Mhz 384 MB R
Comment:

My requests for help are always being deleted by Admin, and no explanation. My Comp will not allow me to Load SpyBot. Something is trying to prevent me from running a scan with it. I need help. I have Un-installed and Re-Installed 4 times. I am starting to run slow and Shutdown takes almost 30 sec. HEEELP



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Response Number 1
Name: Bob
Date: December 10, 2003 at 07:45:19 Pacific
Reply:

http://www.lavasoft.de/

This is the site for adaware 6 , try it


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Response Number 2
Name: Dick
Date: December 10, 2003 at 07:49:19 Pacific
Reply:

Try cleaning the registry with a program such as RegSupreme(shareware). Then try SpyBot again. If that doesn't work, insert your XP cd, go to START>RUN>COMMAND>(ENTER)
At the command prompt, type sfc /scannow (note the space). (ENTER) Wait while Windows verifies it's critical system files. This may take an hour or so.
Hope this helps.


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Response Number 3
Name: mark_madron
Date: December 10, 2003 at 12:49:17 Pacific
Reply:

I have aquired and utilized Spyhunter and Spynuker and run them frequently. They have found so many "bad" cookies and downloaded spy programs like Gator and Whatsit. They are constantly in communications with their tracking website that it used to slow my computer down terribly. Now it is working much better. I also run my Norton anti-virus automaticly 2 times a week at night when I am not using the computer.


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Response Number 4
Name: xfile102
Date: December 10, 2003 at 22:19:30 Pacific
Reply:

I currently run Adaware 6 and it does not help, though it does clean a lot of junk out. I cannot get SpyHunter to load. It keeps saying it "Cannot install file "C:\Program Files\SpyHunter\def.dat"." I cannot figure it out.

Is there any problems you see below?

Logfile of HijackThis v1.97.7
Scan saved at 10:18:36 PM, on 12/10/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\GEARSEC.exe
C:\WINDOWS\System32\sesinetd.exe
C:\WINDOWS\System32\hserver.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\HP USER\Desktop\spyhunterS.exe
C:\Documents and Settings\HP USER\Application Data\Microsoft\Internet Explorer\Quick Launch\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = The World Is Mine
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [458925.exe] C:\WINDOWS\System32\458925.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37923.816099537
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab



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