|Hello and TIA|
I have an interesting problem I would like some help on. You probably by looking at the title trying to figure out what I am talking about but that is the problem.
See I have a HP L7680 Pro as my network printer for my house and I have three computers on my network. All of them having been having a problem printing blue or cyan. Whenever you print a document or picture that has blue in it the color blue is not printed on the page and is usually replaced with red as the color.
At first I thought it was the printheads so I cleaned them several times but that did not work. All three of these computers have all different software but the only like term for all of them is the HP software that came with the printer which is verison 8.0.2 I believe it is the latest listed on HP's site.
So what I did was uninstalled the software for the HP printer and then reinstalled it that didnt work. Next I uninstalled the software totally using the Level 4 setting on HP Enterprise Uninstalled and then installed my Dell A920 printer which was never on my laptop listed above before and I still have the same problem with the Dell printer also not printing anything in blue.
So I can only guess that there must be something in the registry or something to that affect causing the problem.
At the moment I'm lost can anyone offer me some advice on what to do. If you need any additional infromation let me know.