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computer hangs on boot screen
Name: shaunm89 (by linquist666) Date: May 4, 2008 at 19:55:41 Pacific OS: Windows XP CPU/Ram: 512mb Product: Dell
Comment:
Due to my norton subscription being up, i decided to uninstall the program. After doing so, I restart the computer. Now alls the computer does is hang on the windows boot screen as if it was going to start up.
I tried safe mode, no luck. I also tried last known good congifuration and still no luck. I have very important information on the hard drive, and cannot format it without copying the files first.
How can I get my computer to start windows again? Any help would be much appreciated.
Name: quantenkind Date: May 4, 2008 at 20:02:02 Pacific
Reply:
Try booting back up in safe mode and do a system restore.
*edit* and since you Norton is up, take a look at Comdo or AVG. They are free.
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Response Number 2
Name: shaunm89 (by linquist666) Date: May 4, 2008 at 20:20:08 Pacific
Reply:
windows does not allow me to use safe mode or last known goog configuration
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Response Number 3
Name: quantenkind Date: May 4, 2008 at 20:49:13 Pacific
Reply:
Then you may need to run a disk repair with the repair CD that Dell should have provided you with. If you don't have that then an XP Disk will work. I know you will need the xp key if you use the xp CD. Unless someone else on here has an easier solution for you. Best of luck.
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