Computer going crazy!

E machine D845gvsr
August 15, 2009 at 09:29:12
Specs: Windows XP
If I try to black in things to copy or cut, it will not hold. I have to do it over and over again. If I try to respond to an email, it will go off by itself before I can write my response. If I click on the top of a window it will enlarge all by its self. What the heck is going on please!

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#1
August 15, 2009 at 10:09:46
Probably user error.

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#2
August 15, 2009 at 10:14:53
User error??? Are you saying that I'm doing it? Also, I cant seem to click on anything to put a check mark by it. That too takes forever and if I click on something it will also open what ever is behind that particular window. If I click on something that has a drop down window, it will not let me choose becuase the window keeps closing. I know I'm not doing all of that.

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#3
August 15, 2009 at 11:20:34
OK, then do you have a bad lag in any actions you take?

Boot into safe mode (F8) and see if it is still the same.

Download CCleaner Slim and run both the cleaner and registry modules. Get it at the link below.

http://www.ccleaner.com/download/bu...


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Related Solutions

#4
August 15, 2009 at 17:07:55
I did run the cleaner. Dont know enough about the safe mode to do that now. I will have to check it out. My virus scanner shows viruses in the vault. Dont know exactly what that means but I know they are the ones that could not be cleaned. The cleaner didnt change anything, but thanks anyway.

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#5
August 15, 2009 at 17:53:44
I posted the keystroke to get into safe mode at the boot (F8).

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#6
August 15, 2009 at 18:18:52
Yes I know. You're obviously not used to dealing with computer illiterates such as myself. I dont know what safe mode is and in my quest for info on it, I found someone who was stuck in safe mode and he was far more literate than I. So, Im thinking maybe I should leave that alone. Thanks anyway.

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#7
August 15, 2009 at 19:15:09
Safe Mode is just a version of Windows where not all the hardware is configured. For instance the screen resolution will be at 800x600 so the icons will be larger. Not all the normal processes will load either.

It is nothing to fear. The same start menu will be available. The reason for safe mode is if you have a virus or other nasty it may not be able to do its dirty work while you are in safe mode.

Go ahead and try it.


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#8
August 15, 2009 at 20:58:28
Ok, thank you, I will.

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#9
August 15, 2009 at 21:14:55
Sounds like a mouse-click setting to me... Check it out in Control Panel before doing anything drastic, and making things worse.

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#10
August 15, 2009 at 22:02:16
Hmm, funny you should say, I was thinking the same thing. I will and will let you know.

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#11
August 15, 2009 at 22:35:55
Ok, so the only thing I knew to do was to try to update the drivers for the mouse. However I encountered a problem with an "unsigned" driver or something, which shut down my computer. Upon attempting it a second time it just denied me access to that driver. So, I left it alone. But it looks like it may have helped some kind of way.

Im finding the system to be much more stable and the only problem I see left is when touching the top of a "window", it still expands sometimes. Other than that, every thing seems ok. I did download the file or update the file or something for the most part before it shut off, does that mean it was updated after all?


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#12
August 16, 2009 at 06:16:29
Can't speculate about your last question, but what I was suggesting was to check the "click settings" in
• Control Panel
• Mouse
• Buttons (tab)
• Double-click speed (set to your liking)

But first,I should have asked you (my bad) if you are set for double-clicking, or single-clicking to "open" items???...(note that if you let somebody else use your computer recently, that person might have changed that setting to what they are most familiar with, and forgot to set it back -- not unusual).

Mouse clicks don't account for ALL the behaviors you first described, but I am sorta "reading between the lines"... and all seem related to how the mouse behaves.


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#13
August 16, 2009 at 08:32:04
Nope, the clicks are the same and it seems the driver does need to be updated but I dont know how. because it wont take the one that it is trying to update with. This morning all that stuff was as bad as usual. I especially hate when I click on something on AOL and the welcome screen keeps popping up. Seems like if I click on one thing, the stuff behind it gets clicked on too. Just a mess really! My virus vault shows a 100 viruses. Says they could not be cleaned. Think maybe I should start all over again?

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#14
August 16, 2009 at 08:36:04
Oh yeah. And those cleaners we like to install so much, really shouldnt be messed with unless you know what you are doing. They always want to give you "options" and then you end up deleting stuff that should not probably be deleted. I think thats the problem, I deleted stuff in my virus vault that should not have been deleted. You think? I know you must be getting tired of me by now, so I'll understand if you just dont respond anymore.

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#15
August 16, 2009 at 09:05:55
Your virus vault (I'm assuming AVG?) is "safekeeping" previously-detected viruses that could not be "cleaned" at the time of detection, in the hope that maybe at a later time, your anti-virus program might have come up with a newer/recent method, but I wouldn't hold my breath on that... IMHO, you could empty that virus vault with no ill-effect (after checking to see if the date of recent ones coincide with the start of your problems).

You never made clear before whether these "mouse-focus" problems were a sudden/recent thing...The first obvious thing to try was a System Restore to an earlier date. Did you already try that? A mouse driver needing an update is not a common phenomenon, unless the original gets corrupted (rare).

What you describe sounds like the "front-most" window looses the "focus"... that usually means another process has interrupted (usually a nasty one at that). You may have to focus on processes [Task Manager] and see if there is unusual activity... The un-intended Maximizing of windows is what made me think of a mouse-click problem. We're kinda back to square one...


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#16
August 16, 2009 at 14:56:53
Yeah, I know. Yes I did a system restore but that wouldnt work. It just said my system could not be restored. I tried another date but that didnt work either. Soooo, I went to a previous registry. That didnt do much either (restore or earlier registry), and I dont know the difference between one or the other, but my System Mechanic does that. And yes I do have AVG, but the problem started when I deleted some files in it. Also I ran the Windows Live One and it found nothing. Not even the viruses my vault is holding. But it did say some files could not be scanned. And yes, I did disable my virus scanner and firewall before scanning with the Live One.
Thank you so much for hanging in there with me.

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#17
August 16, 2009 at 16:17:17
If you use CCleaner Slim just use the default settings. The worst that may happen is that you may need to re-log-in to some sites.

If your problem is just a dodgy mouse driver removing the mouse from within Device Manager and rebooting should install the mouse using generic Windows drivers. Then if all is well and you have some custom features you can download the dedicated driver. I kind of doubt it is the mouse driver but it is worth a try.


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#18
August 16, 2009 at 17:30:21
System Restore not working is, unfortunately, not all that rare. Too much space is dedicated to it by default, I feel. My practice is to greatly reduce the hard-drive space allotted to it, and also occasionally turn off System Restore, re-boot, and re-enable it. That flushes out the old stuff, regains space, and seems to make it more functional.

Anyway, that's all about System Restore.

Back to your problem(s). Have you:
• tested this mouse on another PC?
• tested another mouse on the problem one?
• done you virus scans in Safe Mode?
• done a System File Check?
• do you have access to an XP CD (e-Machine don't provide, if I remember)
• do you have HijackThis installed? (don't post a log here)

There is still a lot of info you have not provided, like type of mouse, PC specs, when the trouble started, anyone else using it, where those viruses came from, etc.


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#19
August 17, 2009 at 15:38:38
No, I have not tested the mouse on another computer, nor have I tested (yet) another mouse on this computer. My virus scanner has found viruses that it now keeps in a vault. I dont know what a System File Check is. I do have access to an XP CD and I dont know what "HijackThis" is, nor do I know where the viruses came from except it seems there may be a problem with some (one in particular) survey sites. I have unhooked the mouse and rolled back the driver.

But here is the major problem for me.......When I try to respond to an email in AOL, the email will go off before I get to type anything. I would love to know the source of that problem and find it hard to belive that the mouse is responsible.


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#20
August 17, 2009 at 18:32:34
Sorry for the rambling nature of the following:

Twice now, you have used the expression "go off' in relation to email... what the heck does that even mean? Your email has an orgasm? It explodes? It sends without a message/subject/address? Not likely. What?

I am not convinced it is a mouse problem either, but the un-intended/automatic Maximizing of windows points in that direction, as a first test.

At approx. the time of this problem, did you Update your XP OS (Operating System), or ...upgrade Internet Explorer?

For info:
1) System File Check is a Windows utility that checks for the integrity of critical System Files. In XP, it has 'lost' it's GUI (Graphical User Interface). Here is how to use in XP:
• Start
• Run
• type: sfc /scannow
• Click OK

It is not likely to be all that useful in this case, but it is something you should be aware of. I was just asking what steps you had already undertaken.

2) HijackThis is a very small, but useful program that very quickly scans your system for what gets started on boot-up, what processes are running, what your Start Page is (the original idea behind the program), what BHO's (Browser helper Objects are installed, and a number of other things... but the main thing: it produces a "hijackthis.log" file, which you can post (not here!) to specialized forums, so that knowledgeable people can analyze and provide evidence-based advice. The program is now owned by TrendMicro. If you download from there, you will see where you can post a logfile. These log files are small text files, and can also be emailed easily... as long as it is to somebody knowledgeable.

3) Having a copy of XP on CD is a good thing...for repairing XP without losing your data, for instance... but I think that step should be kept for a kind of "last resort" (short of re-formatting, etc.) in light of your level of expertise (I really mean no offense).


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#21
August 17, 2009 at 19:50:47
LOL, I have reinstalled my Windows before so I am familiar with it. As for what I mean by "going off" regarding emails, I mean it gets sent without me clicking on send. I click reply and then I want to type something but it "goes off" before I can, therefor I cannot respond, the person just gets back the same email they sent to me. And yes I have seen the File Check many times but cannot determine which to check or uncheck, so I generally leave it alone. It seems to always have Internet Expolore checked as if I dont need it.

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#22
August 17, 2009 at 22:11:10
I was not suggesting re-installing.

Booting up to the XP CD starts the Setup for XP.
One of the first "options" presented is to press "R" for Repair, but it is actually the Recovery Console, a DOS-like console with a limited number of commands, like "fixboot", "fixmbr", etc. If you "Continue Setup" beyond that first "Press R", you again have the option to "Press R". but this time it means Repair Install.

That's what I was musing about when I asked if you had access to an XP CD -- just to know if that was even a possible scenario. Sorry for the confusion.


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#23
August 17, 2009 at 22:32:26
Addendum:
This may not be possible with your current problem, but you could try to access the Event Viewer to check for the latest, most recent Errors&Alerts. Event Viewer is in Administrative Tools in Control Panel.

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#24
August 18, 2009 at 10:16:31
Ok, now where getting somewhere. First off, being computer illeterate and all, my guess is that I'm having a clipboard problem, I think. A very big problem with copying and cutting. Does that involve the clipboard?. Emails on AOL doing strange things. Also I am using a beta format of 9.5 AOL. Could this be causing the problem? No, dont think so, since I've reinstalled it several times.

What Im interested in is the recovery console on the Windows CD. I have done that before but its been awhile. So, what I'd like to know is, when you do a repair, do you have to type in commands (I dont know how to) or can you just let it do it by its self. Also, I was under the impression that when you do the repair it is reinstalling windows and therefore you now have more than one copy and taking up a lot of memory. Can you tell me a bit more about that?


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#25
August 18, 2009 at 10:29:13
Have a look a scannow SFC at the link below.

http://www.microsoft.com/whdc/archi...


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#26
August 18, 2009 at 11:04:38
Buy regcure or whatever and scan ur computer for errors it will fix them i had the same problem got recure my computer works perfectly BUT sometimes this may cause problems i recommed seting it up in a folder and then transfer it to your memory stick after and then delte the folder or zip the file and delte the folder or summit like that.

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#27
August 18, 2009 at 23:28:14
"Now we're getting somewhere" -- I don't think so!!
Nope, I don't think it's a "clipboard problem"!!

You keep calling yourself a noob, but state that you have seen "such 'n such [fill in the blank]" many times before -- Sorry, I don't think so.

You are confusing Recovery Console with Repair Install, whence my hesitation with mentioning these at all in the first place.

Recovery Console is for advanced users, mainly meant for when XP won't even start (not your case)

Repair Install gives you, the user, the option to Repair Install the current installation in it's present location (usually C:\Windows), or to a new location (it usually suggests C:\Windows000). A new location would at the very least, use up extra storage space -- not memory as you stated. Anyway, I cannot recommend the latter option.

Since you:
• seem to refuse to consider sfc /scannow as mentioned by myself, reinforced by post #25 by Othehill
• state that you have "seen the File Check many times {sorry, I just don't believe you] but cannot determine which to check or uncheck...",etc
• ignore the possibility of getting some timely advice from a HijackThis log analysis and advice in an appropriate forum (do not post a log file here)
• appear to feel "secure in all respects" by having AVG (the free version. I'm assuming)
• have yet to check the integrity of your hardware [mouse[ and/o it's connection (we still don't know if its PS]2, USB, optical, wireless, etc. you know, minimal info)
• appear to be unwilling to proceed by process of elimination


I therefore can only offer this (last?) piece of advice: If you can, backup all important data, bite the bullet, and take it in to a service shop.

Sorry, I was trying to help, for free.


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#28
August 19, 2009 at 11:34:18
Ok where to start? First off you are right, I have not seen the "file check". I was mistaking the "disk cleanup" for it. However it does sound complicated as most of the things you mention. What I fail to understand is what to do with the information once a file check is run? You only do me that I could post the information to an appropriate forum, but not this one. I just lucked up on this forum so that is the extent of my "forum knowledge".

As for the hijackthis thing, sounds extremely complicated but Im glad to know that you think that just because I have run across so many things over the years in the course of trying to fix my own computer that it makes me NOT a noob. I'd give you a great big smiley face on that, but I dont see where they offer the option.

Any, I want to thank you all so much. I dont think I'm qualifed to do self repairs as I found last night that my XP disk is corrupted. So much for that. And yes I have run the repair whatever, a few times before, but not sure what it really did. Didnt seem to do much of anything, since I really didnt know what I was doing. Desperation will cause you to try many things.

But as I was saying, thanks so much, I will not take up any more of your time.


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#29
August 19, 2009 at 11:53:57
lovely

There are multiple forums here, WinXP, Vista, Windows7, Hardware, etc.

You would post a Hijack log on the virus forum AFTER asked to do so.

Look on the right side of these messages to see a complete list of all the different forums.

scannow SFC is the next logical step to take. Double click on the link I posted in #25 and follow the Microsoft instructions.


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#30
August 19, 2009 at 13:15:33
Ok to scannow. If you dont hear from me again, you'll know my computer shut down and will not revive.

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#31
August 21, 2009 at 15:45:39
OK, I'm back. While trying to use one of your "fixes", it asked for my windows disc. I put it in another ummm drive, drawer, whatever and it started working again. By this time my computer was seriously ill, so I decided to just do a fresh install and here I am, up and running again. Thanks so much to all of your for your time and free advice.

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#32
August 21, 2009 at 17:40:56
Sorry it didn't work out better for you.

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#33
August 21, 2009 at 19:41:45
Its fine, thanks for being there.

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