Computer freezing

June 15, 2009 at 08:39:39
Specs: Microsoft Windows XP Home Edition, 3 GHz / 1014 MB
I have a desktop computer that is about 4-5 years old and just recently began freezing up. It didn't have antivirus or anything installed until February 2009 in which Symantec Internet Security 2009 was installed and all of a sudden the computer completely freezes, it doesn't really freeze during boot-up or any specific thing the computer is doing. It can run without freezing anywhere from 1 minute to 3 hours if it isn't really being touched. If you start working on it, its like it has a level of usage before it might freeze. Antivirus has run before and found some stuff and got rid of them, but I can no longer do a full scan without it freezing. I also tried to install registrybooster and driverscanner, registrybooster ran and fixed the registry, driverscanner installed but won't let me run it because something is missing or so it says. I've checked the hard drive, it has at least 70% free memory and there is sufficient amount of ram, I think.
I've also checked the fans inside the computer and they are all running.

Anything?


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#1
June 15, 2009 at 09:42:34
defragging your system might help,
diskcleanup definatly wont but it will speed up booting

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#2
June 15, 2009 at 09:46:32
already defragged, already did diskcleanup, already did chkdsk
in command prompt

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#3
June 15, 2009 at 10:14:25
Are you saying that the computer started freezing right after Symantec Internet Security 2009 was installed ? Try running a full scan in safe mode and see if it still freezes.

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Related Solutions

#4
June 15, 2009 at 19:37:21
Ran a full scan in safe mode, it discovered boot.mebroot
trojan virus. It says it removed it, but I did some research and
I have to also disable System Restore and run another update
and full scan to ensure it gets rid of the entire thing. It said
boot.mebroot indicates that the Master Boot Record is
infected with trojan.mebroot. Even after the initial
boot.mebroot was discovered and removed, it is still freezing.
I'll update again tomorrow after another scan, but my guess is
its going to keep freezing.
Also today I couldn't get Microsoft .Net Framework 3.5
installed regardless of what I did. I uninstalled each and every
version and manually installed each one from 1.0 including
service packs all the way up to 3.5 and restarted as
prompted, and 3.5 wouldn't install. After the Safe Mode
virusscan removed boot.mebroot, 3.5 installed successfully,
but I still can't get some other issues to resolve besides the
freezing.

Confused.


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#5
June 18, 2009 at 14:24:35
Ok, i've ran the Virus Scan in safe mode in which it found
Boot.Mebroot, it says it got rid of it, fully resolved. Restarted,
booted normal mode, update virus scan again, went to run the
full scan and it keeps freezing around 90,000 files scanned.
Went back to safe mode, ran a scan again and again it found
Boot.Mebroot. Regardless of running the virus scan or not, in
normal boot mode it continues to freeze randomly.

HELP!!


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#6
June 18, 2009 at 14:31:37
I would also try running one of thre utilities from the Ultimate Boot CD for Windows. Download it and burn it to a CD. You could also run the recovery console if you have an XP CD-then try fixboot or fixmbr, though I'm not sure that would help in your case.

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#7
June 18, 2009 at 20:17:04
try the program unhookme. its an antirootkit.

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#8
June 18, 2009 at 20:52:26
I've downloaded the Ultimate Boot CD, i'll burn it tomorrow. What
is unhookme? How does it work and what does it do exactly? I'm
not familiar with antirootkit.

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#9
July 6, 2009 at 00:21:59
Hi wackydaddy,
I'm having the exact same issues with computer freezing, Norton finding boot.mebroot in safe mode etc.
Did you find a resolution?

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#10
July 6, 2009 at 07:26:15
Yes I think I have actually, I used a utility within the Ultimate
Boot CD to run FIXMBR. That virus you detected actually
manipulates the Master Boot Record and for such a low risk
according to Norton, it causes havoc not letting you use your
computer when it freezes rather quick.
So I suggest running that FIXMBR utility to repair it with the
Ultimate Boot CD or any other means available, and then boot
it back up and give it a shot. Even after, run a full virus scan in
normal mode and safe mode to see what it comes up with. I
also installed Ad-aware Anniversary Edition and it detected
some stuff to get rid of as well.
Even though I can actually use the computer now, I am still
running across some problems. I can't get Windows XP Home
to upgrade to Service Pack 3, and I can't get .Net Framework
3.5 SP 1 to install no matter how I go about it.
Let me know how that turns out for you!

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