Hi I am in desperate need of getting a computer online..when I try to get online IE reads, "The page cannot be displayed -- The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. To attempt fixing network connectivity problems, click Tools, and then click 'Diagnose Connection Problems...'"...this I tried numerous times..it also says, "Other options try Click Refresh button, or try again later"..I tried that If you typed the page address in the Address bar, make sure that it is spelled correctly."...it was spelled correctly. "To check your connection settings, click the Tools menu and then Internet Options On the Connections.."..I don't remember the rest of the error but I know I tried everything it said. Basically, it is a wireless connection that is not working...the main error that gets me is when I try to uninstall the driver-so that I can reinstall-the wireless USB device I get "An installation support file cannot be installed. The parameter is incorrect." With this I've tried system restore to two different points and it's driving me up the wall. What do I do???! Thanks in advanced for any helpful response. smc

wireless only problem or wired too?????? something silly Internet options/connection--->(click) LAN Setting---.(tick) Automatically detect setting

I've tried that already. Any other ideas? smc

Now, I've made it so Windows was managing my network and not the software that came with USB device...so when I try clicking Tools, and then click Diagnose Connection Problems...I get "Windows cannot connect to the Internet using HTTP, HTTPS, or FTP. This is probably caused by firewall settings on your computer." I disabled the firewall and still get this error...The error also reads..."Check the firewall settings for the HTTP port (80). HTTPS port (443) and FTP port (21). You might need to contact your Internet Service Provider (ISP) or the manufacturer of your firewall software." Now, I also have Avast Antivirus but as far as I know that doesn't include a firewall. Any good suggestions. smc

Can you get online at all on that computer?! Meaning connecting it by CAT5 directly to the router?! If so I may be able to give a look at it via Remote Assistance

Well, I've figured out that it was the Avast Antivirus that was interferring...but now I can't access 128-bit websites or websites that start with "https" ....when I tried to download high-encryption pack from Microsoft...I get an error saying it doesn't have a valid signature and doesn't allow it to install...should I try downloading from another computer and then install it on the suspect computer? smc