computer does not recognize cd-rom drive

Dell / Dimension 2350
July 17, 2009 at 14:27:46
Specs: Windows XP
computer does not recognize

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#1
July 17, 2009 at 18:54:38
Is this a new or old cdrom drive.

Are the ribbon cables connected and is the power to the cdrom connected.

If new are the jumpers right,,,,,,

Need more information th be of any help


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#2
July 17, 2009 at 23:09:25
Dear Friend
First check the wire connections, then check in mainboard setup that it is enable or not?
if none of these ways help U, check in device manager that it is unable or enable?
And your problem did not solve with these solutions, maybe you install new program that change the registery.
So check out this site: http://support.microsoft.com/kb/314060

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