Computer crashed and now keyboard wont work

Microsoft Windows xp 2005 media center e...
May 30, 2010 at 12:20:54
Specs: Windows XP media center edition
While i was away, son was trying to upload pictures to facebook. compute froze, they restarted and now wont boot gets error following file is missing system32\ntoskrnl.exe please reinstall a copy of above file. Well i do have a recovery disk however a secondary problem of the crash is the keyboard will not work, so i can hit R or anything to get into the bios. i have tried a usb and ps2 keyboard. have found that if i hold down F1 or esc and turn machine on it will enter setup or boot bios however the keyboard goes dead right away and i can't do anything in the screens. please help. have tried resetting cmos chip and no avail.

See More: Computer crashed and now keyboard wont work

Report •

May 30, 2010 at 20:53:17
If you are saying there is no reset jumper, simply remove power cable, remove button battery from MB, wait a number of seconds, and reinsert.
If that does not get you on the right track, run Memtest to see if you have a memory problem (if yes, rerun with one stick at a time and replace as needed). If Memtest runs ok (even if ok with only one stick Memory) then your BIOS, MB, and RAM (hardware) is OK. If repairing windows still does not work, boot to a Linux Live CD to test keyboard there, and to save your files, since the next step the would be to format and reinstall XP. If Linux works, but you cannot access hard drive, it may be the problem. To be sure, run hard drive manufacturer's test utility from bootable CD.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.

Report •

May 31, 2010 at 10:28:08
There is a jumper reset, and i had tried that as well as removing the battery and power cable. Still nothing. Tested the memory, no problems their either. Tested both usb and ps2 keyboards on my laptop and no problems with the keyboards. Like i said if i hold down F1 or Esc and then turn the computer on, for a few seconds the keyboard works and it enters the respective menu, however, the keyboard then goes dead after initial power on and i can't maneuver in the menu's. I have several recovery disks and boot disks, however, this being an XP machine they all require me to hit a key to continue. Which is the problem, can't hit a key because no keyboards work. Not worried about data as it is all backed up already as i do regular backups, but without being able to type anything can't access any backup, recovery or reinstall tools or cd's.

Report •

Related Solutions

Ask Question