comp not detecting dvd/cd drive

February 19, 2009 at 07:52:07
Specs: Windows XP, 768mb
i just installed two dvd/cd drive on my dell dimension and now the computer is not detecting both dvd/cd drives. i check the wires and everything is connect properly. the two dvd/cd drive is working properly on another computer. i reset the BIOS. i try deleting upper filters and lower filters. i also uninstall/ disable both primiary and secondary ide channel. none of these work. please help.

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#1
February 19, 2009 at 08:02:18
What did you reset in the BIOS? Are they seen in the BIOS?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#2
February 19, 2009 at 08:33:03
i just press alt f, alt e and alt b in the bios and it reset it self. the bios now detect the first dvd drive but not second dvd drive. originally the second drive is a cd drive but i replace it with a dvd drive and its not detecting the second dvd drive. i believe the second dvd drive is the slave drive.

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#3
February 19, 2009 at 08:34:13
The bios MUST recognize the drives.....

If it doesn't you may have a connection problem...

See the first part of response 2 in this:
http://www.computing.net/answers/ha...

and/or you may not have the drives jumpered correctly for their situation ....
see the part starting at
"the newly installed dvd drive"
in response 1 in this:
http://www.computing.net/answers/ha...

and/or - if you have re-installed Windows from scratch, the drives may not be recognized by Windows until you have loaded the mboard drivers, which is more common if they are connected to the secondary IDE header.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.


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#4
February 19, 2009 at 10:53:54
thanks guys for helping. i solved the problem. what i did is i swap the top dvd drive and put it on the bottom and put the bottom dvd drive on top and then i reset the bios by typing alt f, alt e, alt b in the bios screen. the bios then resets and detects both dvd drives. thank u for your help and time.

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