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command.exe - not fun

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Name: Stonehouse
Date: November 25, 2005 at 17:52:32 Pacific
OS: XP Professional
CPU/Ram: Intel P4 / 1GB RAM
Comment:

Just reformatted my computer today, made the mistake of not installing my firewall before turning on the internet. Anyways Some virus got on my computer that runs command.exe in my taskmanager and it will not allow me to install any new software. The main problem is I can't install my antivirus programs, firewall, or windows service pack 2 and can't figure out how to get rid of this. Any help would be much appreciated.



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Response Number 1
Name: Jimi_l
Date: November 25, 2005 at 18:12:53 Pacific
Reply:

Try this tool
Put it on a floppy, boot into safe mode and run it.

Jimi_l


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Response Number 2
Name: Stonehouse
Date: November 25, 2005 at 18:50:13 Pacific
Reply:

Gives me an error that says "This computer runs Windows NT. No furthur action will be taken," when I try to run it.


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Response Number 3
Name: Johnw
Date: November 25, 2005 at 19:07:56 Pacific
Reply:

http://www.auditmypc.com/process/command.asp


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Response Number 4
Name: Stonehouse
Date: November 25, 2005 at 19:13:12 Pacific
Reply:

Thank you but I've already been to that site, it requires me to install their "free spyware removal program." And this virus does not allow me to install anything. I actually got Xoftspy on my computer before it stopped allowing me to install programs and xoftspy can't even get rid of it.


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Response Number 5
Name: Johnw
Date: November 25, 2005 at 19:15:16 Pacific
Reply:

Try getting it in Safe mode.


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Response Number 6
Name: Johnw
Date: November 25, 2005 at 19:19:04 Pacific
Reply:

Have you turned off system restore.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam


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Response Number 7
Name: Stonehouse
Date: November 25, 2005 at 19:34:47 Pacific
Reply:

tried both of those and nothin. Think I'm just going to reformat and be more careful. Thanks for the help


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Response Number 8
Name: Johnw
Date: November 25, 2005 at 19:41:43 Pacific
Reply:

Whilst in safe mode, do a search everywhere, including the registry & add remove in control panel, for WinProfile & delete.


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Response Number 9
Name: jabuck
Date: November 25, 2005 at 20:17:55 Pacific
Reply:

Stonehouse, No need to format, post in the security and virus section of the forum.


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