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color and resolution problem

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Name: hplaptop
Date: October 22, 2007 at 18:43:01 Pacific
OS: hp
CPU/Ram: na
Product: na
Comment:

I have a problem with my hp laptop.
Last week I switched from my account to a guest's account and the display was six inches by 8 inches and all the colors are messed up. Then a bubble appears and says "your display settings are dangerously low." After that a new window comes up and states "windows has detected a serious error. please report this problem to windows. Send Don't Send" If you attempt to fix the display settings or click either send or don't send the blue screen of death appears and the computer restarts. I have not been able to read what the screen says because the computer restarts right away. if you push the error window out of the way, you can still work on the machine but it is very slow and the display is all messed up.
I tried to fix it by using the control setting, and once i clicked "Setting" the blue screen of death appears and the computer restarts itself again. My final attempt to fix this problem was to use the system recovery to a week before this problem occurred. Unfortunately it did not fix the problem either.
Any idea of fixing it?



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Response Number 1
Name: XpUser4Real
Date: October 22, 2007 at 20:03:08 Pacific
Reply:

1st of all....looks like you have trouble listing your specs....the red link can explain how to do it.

Next, uncheck attomatically restart and list the EXACT error that comes up.

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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Response Number 2
Name: matty b
Date: October 26, 2007 at 05:52:06 Pacific
Reply:

have you got the right drivers for the graphics because i had the same problem but once i had changed the drivers it was fine.check to make sure the drivers are set correctly on the guest account.

matty b


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