Click on folder, computer freezes

Hewlett-packard / Pavillion entertainment n...
June 24, 2009 at 22:53:27
Specs: Windows XP
When I click on a folder icon it opens yet then about two minutes later my whole computer just freezes up. I cannot access any files and sadly have to hold down the power button to shutdown so to re-access computer. Help. Thank you.

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#1
June 25, 2009 at 02:00:39
crazyxpgirl, since it works for a couple of minutes before it quits, I'm guessing it's available memory filling up. You don't say how much memory you have.
XP can operate on the minimum, but from what I've seen, it takes about a min of 500k for it to be happy.
The worst intrinsic memory hogs (besides Windows itself) I know of are 'temp' files and a file called 'index.dat'
Your reboot should've reset the 'temp' files. That leaves 'index.dat'.
A common ailment is a file called 'index.dat'. It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: http://www.ccleaner.com/) can get rid of it (not to worry, it gets rebuilt EMPTY on the next boot.).
Just a SWAG, but worth a try.
HTH.
Ed in Texas.

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#2
July 19, 2009 at 13:45:39
Thank you Ed,

Sorry for the long reply time, but I am back. I did download and run the cc stuff. It seems my computer is faster yet the actual folder I open still freezes up my computer. I don't know what to do still. Thank you for that cleaner link though! Awesome :D


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#3
July 19, 2009 at 14:18:37
Does this happen an all folders. or just a particular one?

Where exactly are you clicking on a folder icon (Desktop? My Computer? Explorer? etc.)?

Any further details about size of RAM, capacity of hard-drive (used space/free space), state of anti-virus program, etc. might well be useful.


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Related Solutions

#4
July 19, 2009 at 17:35:47
Hi IMpatient,

Thank you- here is what I know so far:

Does this happen an all folders. or just a particular one?

I found something online that allowed me to open the folders, but the problem is if a folder contains one of my .avi videos it will open, but the video will not play- yet my computer no longer freezes just clicking the file folder open at least :)

Where exactly are you clicking on a folder icon (Desktop? My Computer? Explorer? etc.)?

On my desktop, and I moved one folder that is solely videos to the desktop from the main desktop folder it was in earlier.

Any further details about size of RAM, capacity of hard-drive (used space/free space), state of anti-virus program, etc. might well be useful.

I use AVG free and spybot. Updated versions and updated system file scans. I've been trying to run them, but they freeze up mid-scan... I am exhausted. But will keep trying. It does say 7 threats found. AI! Oh, and am currently running spybot on the folder on desktop that contains all my files. I ran it one the plain video one, and nothing. Also ran avg. Nothing. but maybe something else is bugging me up?

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2

HP Intel(R) Pentium(R) M processor 1.70GHz
1.39 GHz, 480 MB of RAM

I defragged earlier and I have 35 GB free space.

Thank you for any help, I can't believe I spend my days breaking my brain over this box. I am SO going back to books! I have a stack a foot and a half high by my bed.


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#5
July 19, 2009 at 18:56:32
I wish you had given more detail on: "...I found something online that allowed me to open the folders...". Like: what was it?

Here is something to consider: because your "problematic" folders contain AVI files, XP has probably defaulted to a set of "Views/Details/Background, etc." that; although "cute", may be causing your original problem AND the post-solution problem as well. Suggestion: remove all the "cute" effects from how XP displays the items in that folder, and see if that works better (no background, detailed view, with 1)Name 2)Size 3)Type 4)Date Modified only).

In case you need help with that:
• Open the folder
• On the Toolbar, choose Details or List
• On the Toolbar/View, choose the four details I mentioned above.

By the way, what program is associated to the AVI format? Windows Media Player?


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#6
July 19, 2009 at 19:02:40
Oh yes! I meant to mention what it was but got wrapped up in reply details otherwise.

I found that I could right click on the folder that would freeze when left clicked to open, go to properties>customize>switch type of folder to documents (all kinds) and checked subfolders. That allowed me to open that folder, and I repeated the process with all the folders, and the folders within those folders. That is when I discovered that it is only .avi files (I use VLC media player) that would freeze up my computer.

I did try to switch to different views, and they did- but when I would click a video in the folder with .avi files only the computer would freeze after I switched views. I was not able to to do this though with a folder that contained photos and video. That one froze my computer upon opening it. I can't even drag out out the videos from that file from the photos.

Thank you for your help!


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