chkdsk won't run at boot and locked files

Microsoft Windows xp professional w/serv...
October 3, 2009 at 20:30:53
Specs: Windows XP
I've been trying to figure this out for months
and nothing's working. When I try to run
chkdsk (I've tried with the /f switch and the /r
switch) at boot, it exits out saying that
Windows can't access the drive because it's
locked.

There is also two directories on the drive that I
can't access (minint and the driver cache).
When I try it says access denied.
Malwarebytes reports that one of the dlls that
is in both directories is malware. I even went
as far as to try to delete the files using a Linux
live cd but it reports the same access denied
message for those directories.

This computer did have symantec antivirus on
it when I got it which I had to force uninstall
because it was password locked and so that
may have something to do with it.


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#1
October 3, 2009 at 23:34:36
zephalis, suspect it all goes back to Norton's. It's notoriously hard to delete as it uses files with odd names saved in odd places. It won't clear out with ADD/REMOVE. There's an uninstaller available in the proggie. Re download, install and run it? There's also a stand alone uninstaller available for download @:
http://service1.symantec.com/SUPPOR...
HTH.
Ed in Texas.


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