The information in this article applies to: Microsoft Windows XP Home Edition Microsoft Windows XP Professional http://support.microsoft.com/default.aspx?scid=kb;en-us;Q307091 SYMPTOMS After you log on to a computer by using a Limited User Account, you may observe one or more of the following behaviors when you try to use a program that is not expressly designed for Windows XP. The program does not run. The program stops responding (hangs). You receive notification of run-time error 7 or run-time error 3446. The program does not recognize that a CD-ROM is in the CD-ROM drive. The program does not allow you to save files. The program does not allow you to open files. The program does not allow you to edit files. The program displays a blank error message. You cannot remove the program. You cannot open the Help file. CAUSE This behavior can occur because the Limited User Account prevents older programs from performing certain functions. RESOLUTION To resolve this behavior, contact the software manufacturer to ask about a version of the program that is designed for Windows XP. WORKAROUND To work around this behavior, you can grant Administrative access to individual programs by using the following steps: Right-click the program’s file name or shortcut. Click Advanced, click Run with different credentials, and then click OK. Start the program. When you receive a prompt, enter an administrative user ID and password. STATUS This behavior is by design. MORE INFORMATION This behavior may affect the following programs: 1602 AD 3D Frog Frenzy 3D GameStudio World Editor ACDSee 3.0 Acid Age Of Empires II - The Age of Kings Age Of Empires II - The Conquerors Axion 3D World Atlas Axis and Allies Backyard Baseball 2001 Baldur's Gate II Barbie as Princess Bride Baseball 2001 BodyWorks 6.0 Browning Duck Hunter Caesar III Calendar Creator 7.0 Championship Bass Cleaner 5.02 Combat Flight Simulator Combat Flight Simulator WWII Europe Series Command and Conquer Tiberian Sun Command AntiVirus 5.9.1 Cook'n 2000 Copernic 2001 Basic 5.0 Create Resumes Quick and Easy 3.0 Custom Cookbook 1.0 Dear Parents Deer Hunter 3 Delta Force 2 Delta Force Land Warrior Diablo II Dirt Track Racing Dirt Track Racing Sprint Cars Driver DropStuff 5.0 Earthlink 5.05 Limited User EasyUninstall 2000 Falcon 4 Flight Simulator 2000 Fix-It 2000 Forgotten Realms Interactive Atlas Greetings 2001 Gunman Chronicles Hallmark Card Studio 2 Deluxe Harley Davidson Race Across America Harley Davidson Wheels of Freedom High Heat 2002 Hitman Home Design 3D 5.0 Home Publishing 2000 Homeworld Hoyle Solitaire and Mahjong Tiles Icewind Dale Incredimail 2001 Internet Cleanup 1.04 IomegaWare Jedi Knight Dark Forces ll Jumpstart 1st Grade JumpStart Toddlers Deluxe Legal Forms and Guide 1.0 Links LS 2001 Little Mermaid II M&M's The Lost Formulas Madden 2001 Mary-Kate and Ashley's Dance Party of the Century MasterCook Suite 6.0 Matchbox Construction Zone Math Blaster Ages 6 - 7 Math Blaster Ages 8 - 9 Mavis Beacon Teaches Typing 11 Media Studio Pro 6.0.0.2 Mickey Mouse Preschool Midtown Madness 2 Motocross Madness 2 MSN Messenger Service Multimedia Law Library 1.0 My Disney Kitchen NASCAR 4 NASCAR Heat NBA Inside Drive 2000 NBA Live 2000 NeoTrace 3.01 NHL 2000 NHRA Drag Racing No One Lives Forever Norton AntiVirus 2001 Norton CrashGuard 4 Paint Shop Pro 7.0 PC Attorney Pheasant Hunt Challenge PhotoSuite 4.0 PictureIt! Publishing Platinum 2001 Plus Game Pack Pokemon Project Studio Blue Version Pokemon Project Studio Red Version Pooh Kindergarten Pooh Toddler Print Master Gold 10 PrintShop Deluxe 11 Professional Resume Plus 1.0 Proventure Greeting Cards 1.0 Quicken 2001 Suite Quicktime 5 Preview 3 Radio Control Racers Railroad Tycoon II Rainbow Six Rainbow Six Covert Ops Essentials Rainbow Six Rogue Spear Rainy Day Adventures Rapigator 2.15 Reader Rabbit 2nd Grade RealPlayer 8 6.0.9.450 Resume Maker Deluxe 2001 Resume Maker Deluxe 7.0 Resumes Quick and Easy 4.0 Riven Rocky Mountain Trophy Hunter 3 Rugrats in Paris Rugrats Totally Angelica Boredom Buster Program Rune SANDRA 2001 Scrabble 2 Shogun Total War Sim City 2000 Sim Theme Park Ski Resort Tycoon Star Wars Episode 1 Racer Star Wars The Phantom Menace Stuart Little Big City Adventures 1.0 Test Drive Off-Road 1.0 The Grinch The Mummy The New Way Things Work The Sims The Sims Livin Large Expansion The Wild Thornberrys Rambler Tiger Woods PGA Tour 2000 Tiger Woods PGA Tour 2001 Tonka Space Station Tony Hawks Pro Skater 2 Traitors Gate Triple Play Baseball 2002 Ulead Photo Explorer Pro 7.0 Ultimate Hunt Challenge Unreal Unreal Tournament VideoStudio 5 VideoWave 4 VMware Wheel of Fortune 2nd Edition Who Wants To Be A Millionaire 2nd Edition Willmaker 8 WinOptimizer 2000 WInTune 98 WInTune 98 Direct 3D WinWay 9.0 Works Suite 2001 Streets and Trips Works Suite 2001/Picture It Publishing 2001 You Don't Know Jack 3 Zeus Zip Magic 4.0