CD-RW not recognising blank CD

Intel / To be filled by o.e.m.
January 20, 2010 at 12:55:05
Specs: Microsoft Windows XP Professional, P4 3.06 GHz / 512 MB
My CD-RW was working fine until yesterday. I sent a few video files to the CD-RW so they could be wirtten on to a CD as I always do: right click the file(s), send to -> CD-RW Drive. The files were copied. Then I clicked 'Write these files to CD' and the CD Writing Wizard started but when I hit next after entering the CD name, a message popped up:

"Insert a writable disc to continue.

There is no disc in the drive.

Please insert a writable CD into drive G:\."

I tried three different CDs but the same message appeared. It was still reading data from other CDs though. I changed the CD-RW to find out if the problem was with the CD-RW but the other CD-RW didn't solve the problem either. The first one was being recognised by XP as a writer; the problem was that it wasn't picking up a blank CD. But my system didn't even recognise the second CD-RW as a writer; its properties didn't show the 'Recording' tab. I removed it and put the first one back in. This time the system didn't recognise it as a writer either - no 'Recording' tab in the properties. I googled for the problem and found a solution to only half of my problem: I changed some value in the registry - from 3 to 2 - as was described on a forum. The system started recognising it as a writer but the writer still doesn't recognise a blank CD.
I had installed a few video conversion softwares - Total video converter and a few more - in the last couple of days. I wonder if they had anything to do with it.

I'd really appreciate some help!

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January 20, 2010 at 13:37:50
"I changed some value in the registry - from 3 to 2 - as was described on a forum"

You need to be way more specific then that. What exactly did you change?

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January 20, 2010 at 14:43:24
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD burning\Drives\Volume

This is where I changed the value.

But this is not what started the problem as I've mentioned in my post.

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January 20, 2010 at 14:48:59
I understand it wasn't what caused the original problem but it can be very helpful to know what the user has tried when troubleshooting.

So if I understand correctly, the CD writer works fine in every other aspect except when trying to write a disc using Windows bult-in burning software?

You might try using a third party burning application instead. Try ImgBurn. It works well and is free.

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Related Solutions

January 20, 2010 at 17:23:02
I was able to burn a CD using 'Media Burner' which got installed with 'Total Video Converter'. Could this have resulted in the CD-RW drive not recognising the blank CD?
I don't want to use any third party burner. Could you please tell how I can revert to the previous setting without uninstalling 'Media Burner'?

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January 20, 2010 at 18:35:08
Right click your CD drive and select "Properties". Select the TAB marked "Recording". There is a check box marked "Enable CD recording on this drive". Check the box and you should be good to go.

I would be inclined to restore the Registry to what it was earlier. What works for one in the Registry does not necessarily work for everyone

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January 20, 2010 at 18:47:27
It's already checked, but it still doesn't work.

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January 21, 2010 at 08:02:14
I tend to agree with Ewen, you might want to do a restore to a point before you had problems with the burner.

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January 21, 2010 at 17:33:49
I've restored the registry but it hasn't had any effect. The problem's still there. I think the problem started because a third-party burner was installed, but now I've removed it. Could there be a virus causing this?

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January 22, 2010 at 11:23:30
If you meant using system restore to restore to an earlier time, then there's no restore point prior to the day this problem arose.
I've seen this issue posted on numerous forums by so many people, but I'm yet to find a solution. Is there anything that can be done, or do I resort to the last option which can solve any windows problem, no matter what - reinstalling windows?

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January 28, 2010 at 07:57:36
Is there a solution to this problem?
Please help guys!!!

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February 2, 2010 at 14:34:42
Please let me know if reinstalling Windows is the only solution.

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