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CD_ROM's disappeared!

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Name: Tom Elix
Date: January 23, 2006 at 11:01:07 Pacific
OS: XP Pro
CPU/Ram: P3/768
Comment:

When I installed XP Pro over XP Home, it said something like "Can't find drivers for mass storage device. Will return to this problem later" (It never did).

My CD reader and my reader/writer do not show up in the Device Manager or the Explorer. (My virtual CD drive does.) They are both Compaq devices on my Compag computer.

How do I get 'em back?!

Thanks.



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Response Number 1
Name: XpUser
Date: January 23, 2006 at 11:15:29 Pacific
Reply:

Go to Compaq site to search for the proprietary drivers for your PC.

i_XpUser


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Response Number 2
Name: tonysathre
Date: January 23, 2006 at 11:28:06 Pacific
Reply:

make sure the connections to the IDE interface is secure


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Response Number 3
Name: per
Date: January 23, 2006 at 13:15:40 Pacific
Reply:

If you are comfortable editing the registry:
Create a Restore point and back up the registry.Open regedit.
Look for;

HKEY_LOCAL_MACHINE\system\CurrentControlSet\SetControlClass.
Key name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data:[Delete all value data from upper and lower filters]
Note-Do not delete the key or the multi-string values. Delete only the data values.
The keys may be in more than 1 place. You will have to search for them.

Exit regedit and reboot.

http://computervitals.com/


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Response Number 4
Name: Tom Elix
Date: January 23, 2006 at 17:51:35 Pacific
Reply:

Hi, Apparently something Nero InCD has installed is kludging up the works, even after Nero is uninstalled.

I do want to edit the registry, but am a relative novice at it. For example, I am not sure what multistring values are (or how to recognize them). Is this one?

{4D36E965-E325-11CE-BFC1-08002BE10318}REG_MULTISZ
SysSetup.Dll,StorageCoInstaller,
SysSetup.Dll,CriticalDeviceCoInstaller

Under HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} I have:

UpperFilters and LowerFilters, so I can just delete the Data for each one.

But this: {4D36E965-E325-11CE-BFC1-08002BE10318} appears all over the place, both as Data and as a Name, so what do I do with these entries? E.g.

ClassGUID REG_SZ {4D36E965-E325-11CE-BFC1-08002BE10318} under and elsewhere

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318},

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} which has UpperFilters and UpperFilters1

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}

In addition InCD had numerous entries, InCDAutoRunEmptyCd appears under HKEY_CLASSES_ROOT\Nero.AutoPlay\shell\InCDAutorunEmptyCD. There are dozens of other Nero entries remaining as well, even after uninstalling.

Thx for your help.


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Response Number 5
Name: per
Date: January 23, 2006 at 18:39:24 Pacific
Reply:

Just delete the values in the upper and lower filters in each instance.

http://computervitals.com/


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Response Number 6
Name: Tom Elix
Date: January 24, 2006 at 09:23:53 Pacific
Reply:

Ok, I tried removing the offending parts of the Filters, then I tried deleting them, but neither worked. I have checked my physical connection, removed all my CD programs, deleted the filters, scanned for hardware changes, and rebooted all to no avail. Any other suggestions?


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Response Number 7
Name: per
Date: January 24, 2006 at 11:29:01 Pacific
Reply:

Go to device manager and uninstall the cd-rom's, reboot and let xp reinstall them.

http://computervitals.com/


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Response Number 8
Name: Tom Elix
Date: January 26, 2006 at 03:30:29 Pacific
Reply:

I *finally* got my CD drives back!

Apparently, when I upgraded to Windows XP, I had a virtual cd/dvd drive which hosed the install. Windows recognized only the virtual drive and not the physical drives. I had several cd/dvd programs on my system and one of them must have created the virtual drive.

First, I deleted the virtual drive by a) Uninstalling it *and* its virtual controller (look for non-existent SCSI controllers under "SCSI and Raid controllers") in the Device Manager, and by b) removing its drivers (in my case: c:\windows\system32\drivers\a347bus.sys and a347scsi.sys).

Next I rebooted to be sure the virtual drives hadn't been reinstalled.

Then I went to the Bios to tell it to Detect Drives: this let me know that my physical drives were connected and working.

Last, in the Device Manager, I reloaded the drivers for the IDE ATA/ATAPI controllers: Primary and Secondary IDE Channels.

Ouila!

Thanks to everyone for their help!



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deleting files from CD-RW TV Card Drivers ITT chip....



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