I have installed Office XP a few days ago and since that moment, my dvd-rom and cd-rom dead. They are in yellow on the device managment list. The Software Plug and play devices enumerator is not working either, is in yellow too on the device managment list. I tried re-installing the drivers but didn't work out. I cheked out the applications events viewer table and got this information: (after tryin to install the SP1 for Office XP) Product: Microsoft Office XP Professional with FrontPage -- Error 1328. Error applying patch to file F:\Config.Msi\PT44.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor. System Error: -1072807676. CD/DVD-rom drivers that can not be load: cdrom.sys redbook.sys storprop.dll The Software Plug and Play devices enumerator is : swenum.sys streamci.dll What HAPPENED after installing Office XP and How can I fix it. Thanks a lot!

Is it a legit copy of Office XP? I remember on the Office update page for SP1, it says that if your copy isn't legit, than SP1 might not work correctly and cause you to have system problems. Anyway, the yellow icon means there is some sort of conflict. I think if you double-click it or right-click and click on properties, it'll tell you why it's yellow

No, this is an ilegal copy that I downloaded from the Kazaa Server. I just want that my dvd/cd-rom work again. Can I fix this problem?

Hi, I have a similar problem. My CD-ROMs suddenly stopped to be properly recognized by WindowsXP with the same symptoms as you describe them (yellow in device manager). I don't know what I can do to fix it. Did somebody help you with your problem? I can't even reinstall the drivers, as I can't put in a CD, of course. Pls. respond to my email address jugger@onlinehome.de Thanks and regards, Jugger

I have the same problem, mi BCD 36X and Samsung 208-F Deads before that i install CDRWin 5 and updated ASPI drivers... in my job have the same problem.... i wait some response... thanks...

Did any of you recently install/uninstall Roxio's Easy CD Creator 5?

Checkit folks .. there is a supposed fix for the error we are having. Yes,I am experiencing Office XP woes myself. I can't suddenly send mail, of any kind! Can recieve fine though. The supposed fix is "service pak1" for office (XP Only)It bombs with the same error code and *.tmp file (varies). I found another way of getting around it.. (Found and used the msi file update method for admins) this updates the XP files and allows the same affect as the serv pack.. that worked fine and it fixed the issue for about 10 minutes, then repeated the failed send mail error. I think this whole office service pack one for XP is bogus, doesn't work for anyone. Why the hell do they realse crap that doesn't work? And yes, my copy is legal, corporate version. On a side note, be careful if ya run this patch, its been known to hose PC's. Be sure your using Office XP (2002) Just my rant for the day Good luck everyone.