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CD/DVD & A drives disabled
Name: June Neely Date: January 3, 2005 at 07:05:25 Pacific OS: Windows XP CPU/Ram: 640
Comment:
After upgrading from AVG6 to 7 anti-virus checker CD/DVD and A drives do not work. I have restored to previous date prior AVG and they work fine. Reloading AVG7 or Avast anti-virus checker disables drives. Is this a registry problem - any comments please.
Name: rhawk7938 Date: January 3, 2005 at 09:42:27 Pacific
Reply:
Try enabling the drives in device manager.
Click start, right click my computer, click manage. Select device manager, find your drives and check their properties select "use this drive (enable)".
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Response Number 2
Name: Jess112 Date: January 3, 2005 at 11:07:03 Pacific
Reply:
I'm having the same problem, by following rhawk's instructions I was presented with this message:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device.
I attempted to start a Troubleshoot but it ran me around in circles. Any other advice?
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Response Number 3
Name: puppet1984 Date: January 3, 2005 at 13:38:05 Pacific
Reply:
okay first of run device manager try removing all three devices then scan for hardware changes to see if that works.
alternatively try unplugging all devices booting your pc to windows shutting down then plugging them all in again then rebooting.
i reccomened trying the first suggestion first no pun intended
Athlon xp 2000+ @1.7 pc 2100 256mb ram radeon 8500 win xp home oem several other things new pc on way
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Response Number 4
Name: Sabertooth Date: January 3, 2005 at 22:41:53 Pacific
Reply:
What you need to do is search for and delete the appropriate filters in the registry and reboot.
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