|The optical drive must be able to read the disk you inserted. E.g. a CD-rom (only) drive, or a CD burner/reader (only) drive can't read a DVD. |
If the disk is a burned copy, it may not read properly if it is not a CD-R or a DVD-R, in a drive it was not made in .
"Use Explorer to view drive"
As in, Windows Explorer.
Start - Programs - Accessories - Windows Explorer.
I have installed a desktop shortcut to that on every computer I own and have worked on, Win 95 and up. There are things you can do in Windows Explorer you can't do in My Computer, and visa versa.
If the disk has an Autorun.inf file in it's root folder, double click on it to read it.
Look for a line that starts up something.
E.g. for my Norton System Works 2003 CD, OPEN=NCDSTART.EXE
That's the program that's supposed to auto run.
Double click on that program - it's usually in the root folder too.
If the drive you named seems to read CDs and DVDs fine, the AutoRun or AutoPlay feature of your Windows is probably not working properly, and if so, it probably doesn't work for other optical disks or flash drives. That's a common problem - that can be fixed, but it may take more than one try to find the right solution.