I actually have no idea. Will you help me? =/

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Yes, I can help you, but first you need to understand a bit about your registry. You can find a brief tutorial here. Please take the time to read that. (And don't go into your registry unless you know what you're doing.) I'll post back in a little while with instructions for you. (I have to run out for a bit.) SullyD

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thanks.. i'll read it.. is there any messenger program we can talk on to run things a little quicker? i have AIM and MSN

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Kourtnie, Sorry, I'm on yahoo messenger. But feel free to e-mail me if you have problems with this. Click on the Start button, then select Run, and in the Open box type "regedit". This will open the registry editor. You will see on the left side, there is a tree with folders (known as keys), and on the right side... the contents (or values) of the currently selected folder (just like in windows explorer). You can open each folder branch by double-clicking the folder on the left (or by clicking on the plus sign next to it). You need to edit the following key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} To do this, double-click HKEY_LOCAL_MACHINE. Then double-click SYSTEM. Then CurrentControlSet...and so on until you have the last folder (key)highlighted (the one with the long number). Make sure you have the right one! Before you go any further, you need to backup this key before you edit it. With that last folder highlighted... go up to "file"...then select "export" from the dropdown list. This will open a "save as" box that looks like windows explorer. Down at the bottom of this box gives you the choice of selecting "all" or "selected branch". In this case you want "selected branch". Type in a name to save it as (it doesn't matter what you call it) and save it to a location that you'll remember. It will be saved as a .reg file In case something is wrong after the edit, you'll be able to restore it back by going to this saved reg file in windows explorer and double-clicking it. Any time you edit the registry, you should do a backup or set a restore point to go back to. To edit... with that "long number" folder still highlighted, look in the right window. You will see values. Right-click and delete the values that are named "upperfilters" or "lowerfilters" That's it. Close Regedit...re-open your windows explorer and look for your CDROM (you may need to restart your pc...I didn't, but others did) Let me know how you make out or if you have any questions. Good Luck. SullyD

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Okay, I did that, but nothing changed. I still do not have the CD Drive thingy in the "My Computer" folder and still nothing happeneds when I put a CD in my computer. Can you think of anything else that could be wrong? -Kourtnie

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When did this problem begin? Was it fairly recent? If it was (within the last week or so), you can try going back to a recent restore point. Need help with that? SullyD

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Yeah I think it was just a week or maybe a couple weeks ago. I have no idea what the whole recent restore point thing is, so yeah, I'll be needing help. Let's do it tomorrow though.

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Kourtnie, XP has a "restore" feature that allows you to "go back in time" on your pc. It doesn't always solve the problem at hand but it's worth a try. You can learn more about it in help and support (click on Start...then click on "help and support". Type "system restore" in the search box and you will find out more) For now...click on start...go to programs...accessories...system tools...system restore (I think there's a link for it in "help and support" as well). Click "restore my computer to an earlier time". This will bring up a small calender. On each day there will be one or more restore points. Pick one that you believe is before you started having problems with your CDROM. Click "next" then confirm on the next page. Your PC will reboot and restore. If this doesn't fix it...you can go back into system restore and "undo the last restoration". And I'm afraid if this doesn't fix your CDROM, then elischr(above) may be right...it may have taken a dive. Of course, there's still time to ask Santa for one. :) And they're not too difficult to install...just search google for "how to install a cdrom". It would be good if you know a friend who can help you do this, but if not...don't be afraid...be patient. Keep me posted. SullyD

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That didn't work. So I guess I'm screwed. Wouldn't you have to buy a whole new tower? Also, is there any way to reformat your computer without the cd?

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No, you don't need to replace the tower...you can replace the cd drive very easily for about 75 usd, if you know how. (or if you know someone who knows how. It's a 10-15 minute operation, but I can't "talk" you through it on this forum. And before you do that, it would be good if you had a friend who could check your cd drive on his/her pc to make sure it's bad and not some other problem on your pc. It's always good to be sure before you buy. And, yes there is a way to re-install without the cd. You can read more about that here. But why would you want to do that? To fix the cd drive? SullyD

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yeah, i'm going to reformat and see if that will help. i don't have that much to lose, since i just refomatted a couple weeks ago anyways.

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I went to that website you gave me but you have to have disks for them to put it on. Isn't there any other way? =/

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your floppy drive doesn't work either?

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I don't really know, I never use my floppy drive. I also don't have any floppy disks.

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