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cd drive not working

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Name: Spencer
Date: February 14, 2006 at 14:39:32 Pacific
OS: windows xp home
CPU/Ram: p4, 128mb
Product: dell
Comment:

i installed the cd drive, and windows xp tells me that the driver is corrupt or missing.

how can windows xp not detect a simple cd-rom drive?

this drive is new, and windows xp is not detecting it!

help! thx

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM



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Response Number 1
Name: Spencer
Date: February 14, 2006 at 14:40:38 Pacific
Reply:

btw, the bios detects the drive fine.

possible ide channel failure?

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM


0

Response Number 2
Name: capt
Date: February 14, 2006 at 14:46:30 Pacific
Reply:

Did you check the master/slave pin setting on the back of the drive?


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Response Number 3
Name: Spencer
Date: February 14, 2006 at 14:47:18 Pacific
Reply:

yup.

set to master on secondary ide channel, and connected to the master part of the cable too :P

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM


0

Response Number 4
Name: capt
Date: February 14, 2006 at 14:52:25 Pacific
Reply:

Do you have a new 80 pin ide cable around to see if it is the cable that is the problem?


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Response Number 5
Name: Spencer
Date: February 14, 2006 at 14:53:36 Pacific
Reply:

cables not the problem

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM


0

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Response Number 6
Name: capt
Date: February 14, 2006 at 14:58:51 Pacific
Reply:

I was lucky when this happened to me it was a bad cable. Have you checked to see if there is a firmware update for the CDROM? Have you played around in the device manager to see if you can get the drivers to upgrade? If you just have single drives, have you tried using it as a slave to the hard drive on ide slot one to check out the drive?


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Response Number 7
Name: Spencer
Date: February 14, 2006 at 15:10:09 Pacific
Reply:

jumpers, cables, even different channels! nothing: same problem.

maybe i should reinstall windows xp?

it was just formatted and restored 5 months ago, and the computer is not heavily used!

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM


0

Response Number 8
Name: street1
Date: February 14, 2006 at 15:11:53 Pacific
Reply:

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm>You could check this URL.I found many cases where Dell had problems with the firmware on different cd-rom dvd-rom ect...doing google searches.You may just have a bad cd-rom,Are you able to try it in another computer?Hopefully not a Dell.


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Response Number 9
Name: starfish22
Date: February 15, 2006 at 09:06:52 Pacific
Reply:

Dell always recommends to use the factory installed 40 pin IDE cable. And they also configure everything to be jumpered to Cable Select.
Not sure if that might contribute to your difficulty, but worth mentioning...
Good luck.


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Response Number 10
Name: Spencer
Date: February 15, 2006 at 11:35:54 Pacific
Reply:

i tried uninstalling and reinstalling the ide channel through windows, and now it works!

have no clue as to why it failed in the first place.

i was gonna recommend xandros or linspire for them (as they've been using windows for a long time, they are almost computer illiterate, and linspire is simple), but they are die hard windows fans, and won't buge. oh well :P

Toshiba M50-MX2:
Celeron M 1.5GHZ 1MB L2
512 DDR2 PC4200 RAM
60GB 5400RPM HDD
DVD+/-RW CDRW DVD-RAM


0

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