Can't uninstall AVG

April 20, 2009 at 18:13:05
Specs: XP SP3, 1000 Mhz/1024 MB
I have Rogers On-Line Protection and it tells me I have another anti-virus (AVG) program which is conflicting and should be deleted. I've tried using the control panel add/remove programs function but I keep getting an error message:Installer initialization failed due to following error:
Error: @AvgErrorCode_0x0253 %FILE% = "C:\Program Files\AVG\AVG8"
@AvgErrorCode_0x0020

I've tried reinstalling AVG to see if that would fix the error but no dice. When I try to delete it by using the uninstall program I get :

Iexplore: Access violation at address 6CB616B7 in module AVGT00~1.dll Read address 00000004"

Can I do anything through the registry entries?

Any ideas out there?

Paul Daigneault


See More: Cant uninstall AVG

Report •


#1
April 20, 2009 at 18:35:30
Before uninstalling AVG try this sequence:

1. Disable Resident Shield (untick then Save in AVG User Interface).

2. Reboot and confirm that AVG tray icon now shows an error.

3. Right Click and AVG icon in tray and select "Exit".

Item 2 is probably unecessary but it does give you additional confidence that AVG is no longer running, which is a likely reason for your problems.

some other bloke...


Report •

#2
April 20, 2009 at 18:38:50
Paul,

Sometimes the updater does not uninstall the older version as it should.This can be caused by different instances.

Try this first.
control panel > admin tools > services and locate the AVG service and stop it from running. Also stop any other AVG services such as the avg auto updater...they will have the AVG located within the service.

Now go back to the add/remove application and uninstall the latest version and then the older version and then any updates that are installed for AVG.
Once that is done:

open my computer > local disc /C or which ever partition it is located on in your computer then navigate to the programs files and look for any AVG folders. If there are any delete them.
reboot.
Then reinstall the latest version of AVG or any other anti-virus program you want to try!

Change Is Good
http://www.citizenlink.org/Stopligh...


Report •

#3
April 20, 2009 at 18:46:10
If still no dice with the above methods, another resort is to use a third party uninstaller utility.

A freeware one is Revo Uninstaller. It gets plenty of good reviews:

http://www.snapfiles.com/reviews/re...


Report •

Related Solutions

#4
April 20, 2009 at 19:26:45
Why would you wanna run Rogers?

Report •

#5
April 21, 2009 at 01:20:10
LMAO @ jam

I quit asking those types of questions as no matter how much you try to explain that it is just a waste of funds people still do it anyway. It is their money they need to spend it now!

Change Is Good
http://www.citizenlink.org/Stopligh...


Report •

#6
April 21, 2009 at 04:40:15
First,You can try to uninstall AVG from AVG Remover:
Follow this link:
http://www.avg.com/download-tools
AVG Remover is the official uninstaller tool for AVG, incase the regular method fails to remove AVG from the computer.



Report •

#7
April 21, 2009 at 07:13:17
Another method might be to boot into safe mode by tapping the f-4 key during reboot. Safe mode runs with a minimum of perepheral programs running. SWAG!

Best of luck..Frank!


Report •

#8
April 21, 2009 at 08:20:25
And still another method would be to keep AVG & not use the Rogers On-Line Protection.

Report •

#9
April 22, 2009 at 03:10:56
I didn't get to try all the suggestions but when I tried the AVG Remover - suggested by 'server support' - that seemed to do the trick. Thanks to all of you for replying. That's why I come here when I have a real problem.

Paul


Report •


Ask Question