cant sign onto windows live messenger

August 1, 2009 at 01:10:58
Specs: Windows XP
I recently got my computer restored back to complete factory settings that i had to re install windows xp i downloadedwindows live messenger8.5 and i signed in straight away everything was fine but when I tried to sign in the next day it didnt work i went on the help website for msn and there was 6 ways to fix it and i tried every single one and it still isnt working so please help me as this is the only problem with my computer.I havent got my firewall on and ive done eveything with my proxy settings so please help me!! i have windows xp

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#1
August 1, 2009 at 02:38:31
elliem2424 , "I havent got my firewall on" are you mad? ANY "bareback" web activity is just asking for it. My SWAG is that you got 'it'. IE,OE, and Messenger are frequent targets of nasties.
Suggest you at the very least visit one of the online sites like Panda, Housecall, etc. Me, I'd assume the worst and figure I'd gotten a worm/trojan. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Might be superfluous, but...
HTH.
Ed in Texas.

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#2
August 1, 2009 at 04:40:25
... ive done eveything with my proxy settings

Like what?

i_Xp/VistaUser


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#3
August 1, 2009 at 11:08:27
To ed in texas i dont mean i havent got it on all the time when it first came up with check ur firewall i turned it off tried to sign into msn and it still didnt work and put it back on

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#4
August 1, 2009 at 11:15:17
for xp user: i logged onto the windows live messenger website help page the one that comes up with more help when you run the troubleshooter i went on that page and it came with what could be stopping me from signing in and it said internet proxy settings and i followed the instructions that it says on there

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