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Solved Can't Restore HP laptop to factory settings

September 29, 2011 at 12:07:07
Specs: Windows XP

I'm trying to return my HP Pavilion ZD8000 back to the factory settings. The laptop did not come with recovery disks, and since the OS was XP, recovery disks are not available from HP. I have searched for recovery files on the computer and come up with nothing. I have restarted while pressing f11, but it does not register and proceeds to start up as usual. I do not have any HP Tools in the startup menu that assist in recovery and there is no recovery option within system tools. Any help would be greatly appreciated. Thanks.

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#1
September 29, 2011 at 13:32:20
✔ Best Answer

... click "start" run (type) diskmgmt.msc [press enter]

... post back name and size of any found partition(s)

.................................. also click here
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Demonstrative exspelling
... there is logic to this madness!
http://img811.imageshack.us/img811/...
the element of surprise Grrrrrrrr


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#2
September 29, 2011 at 13:54:43

(C:)
Layout: Partition
Type: Basic
File System: NTFS
Status: Healthy (System)
Capacity: 93.16 GB
Free Space: 57.09 GB
%Free: 61 %
Fault Tolerance: No
Overhead: 0%

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#3
September 29, 2011 at 13:59:33

... looks like you do NOT have a recovery partition.

... the red underlined link in #1 is an option.
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Demonstrative exspelling
... there is logic to this madness!
http://img811.imageshack.us/img811/...
the element of surprise Grrrrrrrr


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Related Solutions

#4
September 29, 2011 at 14:18:06

Thanks for the link, HP didn't acknowledge that the XP discs still existed.

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#5
September 29, 2011 at 14:33:50

... please let us know when you're sorted..... hope so!
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Demonstrative exspelling
... there is logic to this madness!
http://img811.imageshack.us/img811/...
the element of surprise Grrrrrrrr


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