Can't remove mcafee trial version from XP PC

September 25, 2010 at 15:02:59
Specs: Windows XP
I had installed a trial verson from mcafee;s website and now i bought a new verson and loaded it and it erased the other one i used (had total protection before now internet protection now) but in the add/remove programs it still shows total protection only issue iam having is it wont let me delete it, because after clicking it it ask me what ones i wish to delete but there is nothing there to delete. so i have this anoying icon on my bottom right hand side of my desktop and cant get ride of it. (item was bought online) no cd. please help me...

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#1
September 25, 2010 at 15:52:41
Check at McAfee's website - they might have an uninstall download to better clear your machine.

Consider freebies such as:

Microsoft Security Essentials.
Avast (free version).
AVG (free version).

McAfee and Norton seem to be giving bad vibes these days.

Ms Hulot's boat


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#2
September 25, 2010 at 16:38:39
I tried looking on mcafee site and could not find anything. Guess i never had this issue before in the past, but I think your right about mcafee. I also tried to disable it at start up but it founds its way around that idea. I guess I will keep trying.

Thanks for the info.


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#3
September 25, 2010 at 17:10:36
Is it showing as running in Task Manager? If so End Task and try uninstalling it again. You could also try uninstalliing it from Safe Mode.

Other than that it's a case of removing all of their files and registry entries, which is a risky business. I don't normally advocate registry cleaners but in this instance "after all of their files are gone" it might be worth running one. CCleaner Lite is one of the safer ones. Just remove any definite McAfee entries it finds.

Ms Hulot's boat


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Related Solutions

#4
September 25, 2010 at 18:41:21
I tried safe mode, got the same issues no fix. I then tried running MSCONFIG and i just unchecked mcafees running programs from services, that seemed to get ride of the icon..but i noticed that after unchecking them two of them it shows that the McShield and Mcafee validation Trust protection service are still running the rest are stopped, also shows unknown for manufacturer for them dont think that matters. Only thing that gets me is that if it shows that mcafee is listed in the add/remove programs and you click remove I get mcafee popup saying select the programs you want to remove and then click remove. only problem is there is nothing to select. If I had an option to select them this issue would be fixed. grrrrrr.... I also went through all the folders mcafee left behind that I cannot erase because I have to be a "administrator" and which iam. I looked over each folder to see if there was some kind of uninstall option but nothing.

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#5
September 25, 2010 at 18:52:29
Try some more powerful uninstalling tools such as Glarysoft Utilities. Hope it can really help.

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#6
September 25, 2010 at 20:30:54
You could remove the files using something like "Move on boot" (free) or you could use a Linux "Live CD" such as Puppy Linux made on another machine and get them off that way.

You would then have to find the registry entries to remove the Add/Remove entry etc.

Ms Hulot's boat


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#7
September 27, 2010 at 00:43:49
Scooby, my 2ยข worth. McAfee is notoriously hard to get rid of and simply selecting all the McAfee files in 'add/delete' won't get rid of it as they use filenames not containing that and save them in obscure places.
I agree with the earlier poster and use free Avast (get it free @ http://www.avast.com/free-antivirus...
If you decide to get rid of McAfee entirely, find a remover @ http://9337387.home.icq.com/main16.... (CAUTION! Will get rid of both old and new) or some versions have an uninstaller in the folder (I think that'll get both versions?).
HTH.
Ed in Texas.

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#8
September 27, 2010 at 09:05:34
Ed in Texas
Couldn't make your links work. I think this is what you meant for Avast:
http://www.avast.com/free-antivirus...

No idea about your second one.

Scooby
McAfee do have an uninstaller. It's here (see Step2):
http://service.mcafee.com/FAQDocume...

Ms Hulot's boat


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#9
September 27, 2010 at 09:15:53
Have you tried Revo Uninstaller?

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#10
September 27, 2010 at 21:44:18
I checked out the mcafee site on step 2 and tried that, but didnt seem to do much. I think mcafee wants me to buy the same crap. lol So I tried Revo, and that got ride of most of my mcafee files. there were like 200 and some files it found and erased. the same files i tried without revo that would not let me erase. That is an awesome program thanks Freddo, and Thank you for your help Derek and the rest who helped. you guys are awesome!

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