I cannot open a works document from my desktop. Or if I have a short cut to a folder with works documents in it, I can open the folder but cannot open the works document(s). I have to go into the Works program and open the documents from there, so any type of shortcut that I have on my desktop is worthless. When I try to open the document, it says 'Open file as' and gives me a choice of word processor, data base, or spreadsheet and gives me a choise of DOS or windows.No matter what I choose, it opens the document with a bunch of greek looking letters. If I click 'help' it tells me that it cannot find the cd rom file that the document is in, and gives me a choice to select A, C, D, or E. When I select C, it says 'Cannot find multimedia works for windows'. It is not a multimedia file, only a document like a letter or list or whatever. Any help or suggestions? Katrinka Katrinka

Is M$ Works program installed on the computer? If not, you need to install it. i_Xp/VistaUser

OP says --- I have to go into the Works program and open the documents from there. Try System Restore to a date when all was good. Start >All Programs >Accessories >System Tools Using System Restore too many times can cause more harm than good. After doing a restore that does not fix a problem, then UNDO the Restoration, and try another restore point, or just do the UNDO. http://www.microsoft.com/technet/co... System Restore Frequently Asked Questions (FAQ)

Thanks for the responses. Yes, XP User, MS Works is installed on this computer and the file extension of the document(s) is .wps. Chuck2, this has been a problem for as long as I can remember. My techy guy said maybe something was corrupt, but doesn't really sound too hopeful about a fix. Until the last few months I just worked around it, but have been promoted recently and have many documents in Works and shortcuts on my desktop would save me a LOT of time. Maybe I will just have to work around it, or try to change some of the documents to Word?? Katrinka

To setup which program opens a file you can do the following: Right click the file. Select 'Open With'. Scan the list shown to see if the program is there. If not, Browse to the folder with the 'Works.exe' file (it might have a different name). I don't have Works so I don't know the exact name. It will probably be in 'c:\Program Files' somewhere. Select it and then select 'Always use the selected program to open this kind of file.

aeqis, thanks for the response. I have already done this and it still does the same as explained in my initial post. The first box I see on the screen says 'Open file as: (for example) BJCFOU~1.WPS as a ' and then it gives me option of word processor, spreadsheet, or data base. The next screen says 'Startup' and gives me options of word processor, data base, startup, works wizard, open existing file'. Even if I click 'open existing file' it takes me through a myriad of options: file name, directory, list of file types, drive and it never opens the document. Katrinka

Try this: You need to either browse or search your machine for the file WksWP.exe and note the path to it. Most likely it is in: C:\Program Files\Microsoft Works Once you have established where WksWP.exe resides, then find a wps file on your machine (rather than a shortcut to it). Next use the Browse button on your Open With screen and work through the path right through to WksWP.exe itself. Finally, tell it to always open with this program (if you get that option). If this doesn't fix it then you have some sort of system corruption (possibly in Works). some other bloke...