Can't open PDFs

Adobe Acrobat standard 9
August 3, 2010 at 05:02:10
Specs: Windows XP
I hope this is the right place for this, but, I need help. I recently got a new laptop for my b'day, and, it has the latest version of Adobe installed on it, but, when I try to download a PDF, it won't open, or will come up with a message saying something like "this file could not be opened either 'cause it's not a supported file or has been damaged' or something similar to that, but, I know other people have been able to open the PDF I want without any trouble.

The wierd thing is, I can open PDFs that I have saved on my memory sticks, but, if I try and download one from a shared download site (like Megaupload, RapidShare, etc), it won't open correctly.

Is there anything I can do?, I've even tried updating Adobe, even though I was sure I had the latest model, and it still didn't make a difference, I've tried using Firefox, and nothing.

It worked perfectly on my previous laptop, so, I'm just wondering what to do.

Thanks for any help.


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#1
August 3, 2010 at 05:11:05
If Adobe is able to open other PDF files, there's obviously no problem with Adobe. The problem is with the file you're trying to open. Delete it & try redownloading it.

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#2
August 3, 2010 at 06:15:18
but, if I try and download one from a shared download site (like Megaupload, RapidShare, etc), it won't open correctly.

You have already identified the source of the problem.

i_Xp/Vista/W7User


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#3
August 3, 2010 at 06:21:31
David_2010, Check out the link below.


Can't view PDF on the web
http://kb2.adobe.com/cps/328/328233...

Many times this corrects the problem.

Delete your Temporary Internet Files.

Deselect and then reselect the Display PDF In Browser preference

1.In Adobe Reader or Acrobat, choose Edit > Preferences.
2.Select Internet.
3.Deselect Display PDF In Browser, and then click OK.
4.Choose Edit > Preferences > Internet, select Display PDF In Browser, and then click OK.

Tufenuf


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#4
August 3, 2010 at 13:00:28
Does it work correctly when you go to a site that has PDF files not torrent or such?

Why did it take me over a year to phone in a problem to ATT?


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#5
August 3, 2010 at 13:58:55
Sometimes Acrobat reader has issues with trying to open PDF's from within IE.

Try this, launch Acrobat and go to Edit, Preferences. On the left hand side of that window, click on Internet. On the right hand side, take the checkmark out of the box next to Display PDF in Browser.

Oops, sorry Tufenuf, didn't read all of your post. Looks like you beat me to it. Although I would leave the box unchecked and have the PDF open in the Acrobat program.


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