cant open pdf files xles files or even download any softwear

March 10, 2012 at 10:39:59
Specs: Windows XP
can,t open files in my emails or even download. I followed some help by un-installing adobe readers etc but now cant re-install. when i click on run or open it starts of ok but never completes

See More: cant open pdf files xles files or even download any softwear

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#1
March 10, 2012 at 11:04:36
Try running malwarebytes to make sure you don't have a bug. Then try reinstalling adobe and you can install Open Office for free which should open anything MS Office has.

http://download.cnet.com/Malwarebyt...

http://www.openoffice.org/


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#2
March 10, 2012 at 14:29:46
Instead of running the download, try saving the file somewhere then double click it.

Always pop back and let us know the outcome - thanks


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#3
March 10, 2012 at 19:14:27
"I followed some help by un-installing adobe readers etc but now cant re-install. when i click on run or open it starts of ok but never completes. "

NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, or major Microsoft updates that cannot be installed automatically by Automatic Update, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibilty, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows (in AVG 2012 that's done under the title AntiVirus). In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).
.......

XP has no built in program that can read Microsoft Office files, or any of it's individual programs - Excel, Word, PowerPoint, etc.

Sometimes people send you such files.

You could install Open Office so that you can read and/or edft those , it's free, but it's HUGE,

or, the Microsoft web site has free readers available in the Microsoft Office support you can download and install so you can read the files, but if you do that also install the Compatibility Pack so that you can read the files for any version. (they're large, but not HUGE).


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Related Solutions

#4
June 3, 2012 at 05:08:29
The cause of non-opening might be files corruption. If it’s right you would advise next application http://www.pdf.fixtoolbox.com
It can help you to open .pdf documents of any version Adobe Acrobat

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#5
June 3, 2012 at 05:51:01
Re #4.

Fine but we've not heard from the poster since March 10.


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#6
June 26, 2012 at 13:33:21
good thread

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