can't open 'My Computer'

Acer Aspire 1350
June 30, 2008 at 08:49:09
Specs: xp sp3, AMD

Hope someone out there can help me with this one. Yesterday I started to have problems with my laptop, namely I couldn't play movies - I just got an error message (real player has encountered a problem and needs to close) and around about 10 minutes after start up I got a similar message about my AVG free antivirus software. I clicked the 'send error report' button and followed the instructions that came up which basically said to run anti virus/spyware etc checks and to run check disc.
I did all that and noticed lots of errors when I did run check disc (something about orphaned files and stuff being recovered from bad sectors).
Anyway, since running check disc, when I click on the My Computer icon on the desk top all the icons and the bar at the bottom of the screen disappear for a second or two and then come back without My Computer opening. I've tried opening My Computer in various ways and tried searching for individual files but always with the same result.
I've found stuff on the internet (which I can still access along with any folders on my desk top) saying I need to defrag and run check disc again as well as running more spyware checks while in safe mode. I've managed to do everything again except run check disc (other than by typing cmd and chkdsk which didn't seem to take as long as doing it on startup) because I can't figure out how to run it again because I can't right click on my C drive because I can't open My Computer!
Any suggestions or am I doomed to buying a new hard drive and or reinstalling windows?
Thanks in advance.

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June 30, 2008 at 08:53:04

I've just found I am able to get onto my C and D drives (partitioned my hard drive) by typing C:\ or D:\ into my internet explorer address bar so it seems all my files etc are still there, just tricky to get to!

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June 30, 2008 at 09:45:20

Try booting into Safe Mode (F8) and running defrag.

You may have a harddrive that is failing. I suggest you backup all your person data and then download and run a drive fitness test from the manufacturer of you brand of drive. The brand MAY show in the startup screens or alse you can download a utility to identify the brand.

Are you using the regular or classic start menu? Classic start menu places a My Computer icon on the desktop, regular has My Computer on the start menu. If your icon was created when using the regular start menu then just delete the icon and recreate a new one.

Is that all that is wrong as far as you can see? The link below can help with many Windows problems. Looking under the "M"s for My Computer.

To change from the regular XP start menu to the Classic Start menu right click the start button and cloose properties.

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June 30, 2008 at 10:28:11

Thanks for the speedy answer. I've tried the defrag in safe mode, and various methods of getting into My Computer all with the same result including making a new icon.
Although it hasn't helped this time, thanks for the kelly's korner link - there's some handy stuff on there!
Thanks again.

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Related Solutions

June 30, 2008 at 10:39:55

Running system file checker may fix things. Below are a couple of links that may help.

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June 30, 2008 at 11:46:15

It was the sfc /scannow thing. Like the link explained, I had tried typing sfc into the 'Start - Run' box and nothing happened, it needed the /scannow to make it all happen.
Thanks again OtheHill.

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June 30, 2008 at 11:48:35

You're welcome.

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