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cant open links

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Name: mdoggy39
Date: September 18, 2009 at 06:58:45 Pacific
OS: windows xp
CPU/Ram: acer netbook
Subcategory: Web Browsing
Comment:

Hi, a friend has a new acer netbook, just got online yesterday and right off the bat, she cant open links from google searches, i know its not a virus, because its brand new. Any idea what would cause this?



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Response Number 1
Name: Tufenuf
Date: September 18, 2009 at 07:40:53 Pacific
Reply:

Try the following:

Close all open programs.

Click Start>Run the copy & paste or type in:

regsvr32 urlmon.dll

Click OK.

Restart the computer.

Note that the spacing is important.

Tufenuf


0

Response Number 2
Name: mdoggy39
Date: September 18, 2009 at 08:42:56 Pacific
Reply:

what will that do? thanks for the quick answer.


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Response Number 3
Name: Tufenuf
Date: September 18, 2009 at 09:03:54 Pacific
Reply:

It will re-register the urlmon.dll file and may correct the problem.

See the link below under the Resolution section..

http://support.microsoft.com/kb/281679

Tufenuf


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Response Number 4
Name: Salsan Jose E
Date: September 18, 2009 at 09:11:50 Pacific
Reply:

Its better to go for Mozilla Firefox.
You can download from this link.
http://www.mozilla.com/en-
US/firefox/firefox.html

__
computer tech
support


0

Response Number 5
Name: mdoggy39
Date: September 20, 2009 at 14:44:47 Pacific
Reply:

i was playing around with this netbook for a while, its very strange, i can go to some sites, some links work, but others do not, i cant click a link to go to avg antivirus, or epson to get printer driver. I dont get an error message either, just sits there.
This is a new netbook so cant be a virus, any other ideas. I cant go to firefox either,and i did try the urlmon.dll thing, still no go.


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