Can't open certain programs

Compaq / El435aa-aba sr1720nx na61...
May 21, 2009 at 13:33:02
Specs: Microsoft Windows XP Home Edition, 1.989 GHz / 446 MB
For the last few days I've had issues with Windows Media Player. I googled to see how to fix it, and none of the solutions I found on Microsoft's website or on the net helped. I decided to system restore it to fix the problem only to find out that my system restore wouldn't open either. I ran my anti-virus program(Norton)and Spybot several times and nothing comes up. I've done every regsvr 32, sfc/scannow, systemroot, safe mode thing I've seen on the net and nothing. The search on Windows Explorer doesn't work either. I thinking of reformatting but before I do that does anybody have any suggestions on what I should do?

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#1
May 21, 2009 at 17:53:29
I've had issues with Windows Media Player

search on Windows Explorer doesn't work

Appears that people have to do alot of guessing.


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#2
May 22, 2009 at 08:19:44
Sorry if I didn't make myself clear in my first post.

Basically the issue I'm having is that WMP and System Restore won't open. When I try to open them I get nothing...not even an error message. I tried re-installing both and still have the same problems. Ran different commands and nothing.

As for the search in Windows Explorer this is what I get when I open it. http://img40.imageshack.us/img40/64...

Hope I made myself clearer this time.


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#3
May 22, 2009 at 08:42:20
PolloLoco, Follow the instructions at the link below.

http://support.microsoft.com/kb/831430

Tufenuf


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Related Solutions

#4
May 22, 2009 at 10:01:12
I may be showing my stupidity here but I'm having a problem with step 5 and 6.

My copy of XP came pre-installed, I did find the I386 folder on my computer but I did not see the .cab file for jscript.dll.

Where is this file and where and where do I extract it to?


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#5
May 22, 2009 at 11:58:36
PolloLoco, First go into Folder Options>View tab and select "Show hidden files and folders" and uncheck "Hide protected operating system files etc.", click Apply/OK. Now click Start>Search>all files and folders and type in:

jscript.dll

click the Search button.

Post back with the result as to the location(s) of the jscript.dll file(s).

Edited to add: Did you do this and if you did what happened?

Method 1: Reregister Jscript.dll
Click Start, and then click Run.
In the Open box, type regsvr32 jscript.dll, and then click OK.
Click OK

Tufenuf


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#6
May 22, 2009 at 14:23:19
DllRegisterServer in jscript.dll failed.
Return code was:0x80004005

Is what I get when I type regsvr32 jscript.dll.

Tried getting into the Folder Options but that doesn't open either.


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#7
May 22, 2009 at 15:10:24
PolloLoco, If you can get into Windows Explorer (NOT Internet Explorer) open your C:\Wndows\System32 folder amd see if a copy of Jscript.dll exists. That's where it belongs. Since you also can't get into folder options something is really messed up.

Edited to add:
You could try the Remove Restrictions Tool (RRT) which is free at the link below for the Folder Options problem.

http://www.raymond.cc/blog/archives...

Tufenuf


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#8
May 22, 2009 at 15:46:47
Tufenuf thanks man got it fixed.

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#9
May 22, 2009 at 15:58:58
PolloLoco, Can you post how you fixed it for the benefit of others. Glad that it's fixed.

Tufenuf


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#10
May 23, 2009 at 15:47:42
Well I spoke to soon.

Tufenuf I used the first link you provided and after figuring out step 5 and 6 I was able to get it working again, but when I turned on my computer today it went back to the same problems.

I tried doing Method 2 but steps 5-8 I can't perform as the registry keys are not there.



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#11
May 23, 2009 at 18:04:13
After turning it on it worked again but it has the same problems on the other user accounts on my computer.

How do I fix this for the other accounts?


BTW Tufenuf I was able to do a search and this is where all the jscript.dll are located.
C:\WINDOWS\$NtServicePackUninstall$
C:\WINDOWS\ie7
C:\WINDOWS\ie8
C:\WINDOWS\system32
C:\WINDOWS\Microsoft.NET\Framework
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\dllcache
C:\WINDOWS\system32\en-US
C:\WINDOWS\system32\scripting
C:\WINDOWS\$hf_mig$\KB951978\SP3QFE
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
C:\WINDOWS\SoftwareDistribution\Download\a39d7c907193cb74dabeac9b04866368\sp2gdr
C:\WINDOWS\SoftwareDistribution\Download\a39d7c907193cb74dabeac9b04866368\sp2qfe


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